Jacquelynn Williams
Philadelphia,PA
Summary
Strong healthcare leader and problem-solver dedicated to streamlining operations to increase company objectives and promote organizational efficiency. Achieve higher levels of compliance while contributing to successful revenue growth. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Director of Operational Compliance
InnovAge
02.2022 - 06.2023
- Administered and provided recommendations to minimize risk and enhance the organization's compliance with standards, laws, rules and regulations
- Act as lead during regulatory contact for PACE programs, CMS, State Administering agencies and State licensing agencies
- Directs day today compliance and risk management activities including chart reviews, investigating adverse patient events/outcomes, analyzed compliance data
- Assist with policy and procedure development and maintenance
- Complete mock audits to ensure continual survey readiness
- Participates in Level 2, Quality and account management meetings
Center Director
InnovAge
08.2018 - 02.2022
- Managed relationships with existing fulfillment center partner facilities and sourced new potential partners.
- Complete oversight and responsibility for daily functions of the LIFE center, including financial, clinical, and operations
- Directed workforce management activities and set performance goals and objectives for the center operations team.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring, and training of team members.
- Maintained high-quality participant care standards based on developmentally appropriate practices.
Center Director
New Courtland
11.2015 - 08.2018
- Directed workforce management activities and set performance goals and objectives for the center operations team.
- Oversight of all daily functions of the LIFE center, including operations, clinical and financial initiatives
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed the SDAG process for the center to increase compliance and outcomes
- Trained and guided team members to maintain high productivity and performance metrics.
Executive Director
Weston Senior Living
01.2014 - 11.2015
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Licensed Nursing Home Administrator
Towne Manor West
09.2012 - 12.2013
- Complete oversight and responsibility for long-term care patients, including operational, clinical, and financial outcomes
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability
Nursing Home Administrator
Montgomery Rehab Center
01.2011 - 11.2011
Assistant Administrator
New Courtland
05.2009 - 01.2011
Education
Bachelor of Science - Health Administration
Temple University
Philadelphia, PAMaster of Science - Healthcare Administration
Saint Joseph's University
Philadelphia, PASkills
- Organizational Leadership
- Manage Budgets
- Learning Strategies
- Project Management
- Financial Management
- Coaching and Mentoring
- Staff Management
Certification
Licensed Nursing Home Administrator
Pennsylvania
Timeline
Regional Director of Operational Compliance
InnovAge
02.2022 - 06.2023
Center Director
InnovAge
08.2018 - 02.2022
Center Director
New Courtland
11.2015 - 08.2018
Executive Director
Weston Senior Living
01.2014 - 11.2015
Licensed Nursing Home Administrator
Towne Manor West
09.2012 - 12.2013
Nursing Home Administrator
Montgomery Rehab Center
01.2011 - 11.2011
Assistant Administrator
New Courtland
05.2009 - 01.2011
Bachelor of Science - Health Administration
Temple University
Master of Science - Healthcare Administration
Saint Joseph's University
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