Jacques Caldwell
Greensboro,NC
Summary
Quality-focused Carpenter committed to following safety code regulations. Timely and efficient working style takes difficult jobs through to completion within budget. Experienced in both residential and commercial construction.
Overview
19
19
years of professional experience
Work History
Business Contact(Route Driver Manager)
FedEx
10.2018 - 06.2024
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
- Decreased customer dissatisfaction [Number]% by providing on-time or ahead of schedule delivery.
- Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
Route Sales Representative
Aramark Uniform & Career Apparel
02.2012 - 09.2018
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
Fire Water and Damage Restoration Contractor
Translator LLC
03.2011 - 01.2012
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Maintained comprehensive documentation throughout each phase of the construction process to ensure compliance with legal requirements and industry standards.
- Designed and implemented new features and enhancements to improve existing applications.
- Collaborated with clients to define project requirements and deliverables.
Lead Carpenter
Palm Arbor Homes
08.2005 - 02.2011
- Completed installations of building structures, trim, flooring, and cabinetry.
- Led garages, residential homes, and addition projects to completion.
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
- Contributed significantly towards the company''s growth through diligent work ethic coupled with an unwavering commitment towards excellence.
- Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
- Planned and executed work with proper tools and materials to maximize productivity.
- Delivered custom-built solutions tailored to client needs by leveraging advanced carpentry skills in various construction techniques.
Education
High School Diploma -
Ben L. Smith High School
Greensboro, NC06.1992
Skills
- Excellent customer service
- Strong Work Ethic
- Framing
- Dry wall work
- Finish Carpentry
- Door and Window installation
- Various floor installation
Timeline
Business Contact(Route Driver Manager)
FedEx
10.2018 - 06.2024
Route Sales Representative
Aramark Uniform & Career Apparel
02.2012 - 09.2018
Fire Water and Damage Restoration Contractor
Translator LLC
03.2011 - 01.2012
Lead Carpenter
Palm Arbor Homes
08.2005 - 02.2011
High School Diploma -
Ben L. Smith High School
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