Jacques Hestres
Cantonment,FL
Summary
Global business professional with strong background in product management and market strategy. Proven ability to drive product development and adapt to changing market needs. Skilled in cross-functional team collaboration, leading projects to completion, and achieving measurable results. Known for strategic thinking, effective communication, and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Global Products Manager
Cytiva
05.2023 - Current
- Continually maintain and improve company's reputation and positive image in markets served.
- Enhance customer retention rates by addressing pain points and supporting incorporation of feedback into product improvements.
- Oversee backlog review to optimize supply chain efficiency, resulting in reduced lead times and increased inventory turnover.
- Mentor junior team members, providing product and application training to foster their professional growth within the organization.
- Oversee preparation of marketing copy, images, videos, emails, and other collateral.
Global Product Manager – Medical OEM
Pall Corporation
01.2004 - 04.2023
- Liaised with clients to better understand business needs and current market landscape.
- Identified growth opportunities and supported product portfolio expansion through partnerships.
- Led successful global product launch, coordinating with sales, marketing, operations, and support teams.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Lead product-training presentations for sales colleagues and customers.
- Continually maintained and improved company's reputation and positive image in markets served.
OEM Business Team Materials Specialist
Pall Corporation
01.2002 - 01.2004
- Led customer and technical service support functions to support Pall OEM business.
- Maintained strong relationships with both internal and external stakeholders, ensuring seamless communication channels for material requirements and delivery schedules.
- Regularly discussed needs with a cross-team of professionals to successfully match materials with requirements.
- Performed daily floor walks to investigate and resolve material issues.
- Managed finished goods inventory and production schedules for two manufacturing areas
- Developed and revised internal specifications for new finished products
Education
The University of Alabama
01.2003
BS - Biology
University of Puerto Rico
01.1991
Skills
- Cross-cultural relationship building
- Customer service expertise
- Analytical problem solving
- Strong work ethic and adaptable
- Product lifecycle coordination
- Global business acumen
- Intellectual property management
- Detail-oriented approach
- Analytical reasoning
- Prioritization and execution
Accomplishments
- Collaborated with cross-functional team in the development of a next-generation product family complying with changing regulations.
- Supervised customer and Sales communications during the transfer of a product line maintaining successful customer engagement and retention.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Global Products Manager
Cytiva
05.2023 - Current
Global Product Manager – Medical OEM
Pall Corporation
01.2004 - 04.2023
OEM Business Team Materials Specialist
Pall Corporation
01.2002 - 01.2004
BS - Biology
University of Puerto Rico
The University of Alabama
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