Jacques Horton
Elkhart,IN
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
24
24
years of professional experience
Work History
Cross Utilization Worker
United Grounds Express
South Bend, IN
02.2022 - Current
- Collected, sorted and checked baggage tags against flight lists.
- Connected electrical power units and service hoses to aircraft.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
- Worked in various weather conditions to ensure continuous airport operations.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Maintained accurate records of cargo manifests and passenger lists.
- Monitored loading activities to ensure compliance with airline regulations.
- Oversaw and managed loading, unloading, and security of aircraft cargo.
- Coordinated between ground personnel and crew members during ramp operations.
- Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
- Conducted routine maintenance checks on ramps and other airport facilities.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Assisted passengers with special needs or requests regarding their baggage.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Juvenile Probation Officer
Elkhart County Sheriff Department
Elkhart, IN
07.2014 - Current
- Investigated cases, interviewed parents and offered to counsel in times of crises.
- Analyzed program performance and improved reach of service by implementing corrective actions.
- Managed caseload of survivors in juvenile justice system and delivered continuous support and resources to address client needs.
- Supervised cases referred to court.
- Assisting youths in developing personal goals that will help them become productive citizens.
- Collaborating with community partners to provide services to juvenile offenders.
- Administered drug tests and arranged for additional treatment when necessary.
- Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
- Enforcing sanctions when necessary to hold juveniles accountable for their actions.
- Conducting investigations into the backgrounds of juveniles and their families.
- Making recommendations regarding probation status changes or modifications as needed.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Created, organized and maintained files, case notes and electronic databases.
- Participating in training programs to stay abreast of developments in the field.
- Assisted offenders in enrolling in treatment, counseling or community service programs.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Actively engaging with local schools and organizations to create diversionary programs for at-risk youth.
- Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
Loss Prevention Officer
Target
Mishawaka, IN
09.2017 - 02.2022
- Ensured compliance with all local laws related to Loss Prevention.
- Conducted internal investigations into employee theft or policy violations.
- Escorted undesirable persons off property to minimize security violations.
- Maintained a safe and secure environment for customers and employees.
- Implemented effective methods for deterring shoplifters from entering premises.
- Completed security forms to document losses of property or personal injury.
- Analyzed video surveillance footage to identify potential criminal activity.
- Adhered strictly to all company policies related to Loss Prevention operations.
- Provided customer service assistance when needed during peak shopping times.
- Identified and reported security threats, reducing unsafe conditions or hazards.
Family Case Worker
Oaklawn
South Bend, IN
10.2000 - 07.2014
- Actively participated in team meetings with supervisors, colleagues and other partners to discuss caseloads, best practices and strategies for success.
- Coordinated meetings between parents and school personnel regarding student academic performance or behavioral issues.
- Assessed mental health needs of clients using standard tests or assessments.
- Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
- Assisted clients in locating resources such as housing, employment, educational opportunities and medical assistance.
Education
Bachelor of Science - Criminal Justice
Indiana University
South Bend, IN06-2006
Skills
- Cleaning
- Site clearing
- Truck unloading
- Heavy lifting
- OSHA requirements
- Preventive Maintenance
Timeline
Cross Utilization Worker
United Grounds Express
02.2022 - Current
Loss Prevention Officer
Target
09.2017 - 02.2022
Juvenile Probation Officer
Elkhart County Sheriff Department
07.2014 - Current
Family Case Worker
Oaklawn
10.2000 - 07.2014
Bachelor of Science - Criminal Justice
Indiana University
Similar Profiles
Noah LangeNoah Lange
Cafe Barista at Blooming Grounds ExpressCafe Barista at Blooming Grounds Express
Isaiah CoxIsaiah Cox
Ramp Agent at United Ground Express (United Airlines)Ramp Agent at United Ground Express (United Airlines)
Susan HuntSusan Hunt
Short Order Cook at Social Grounds (formerly Holy Grounds 2017 -2021)Short Order Cook at Social Grounds (formerly Holy Grounds 2017 -2021)