Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Work Preference
Work Availability
Software
Languages
Interests
Websites
Hi, I’m

Jacques Kashindi

Group Home Manager
1133 W Baseline Rd Apt 235 Tempe, AZ, 85283,AZ
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Summary

I have a strong background in healthcare support and leadership within both retail and residential care environments. I began my career in customer service and quickly transitioned into healthcare, gaining hands-on experience through the West-MEC Medical Assisting Program. Since then, I’ve worked in group homes and as a direct care provider, where I’ve supported individuals with daily living tasks, administered treatments, and managed household operations. I’m currently a House Manager at Care and Dignity Services, where I oversee client care and daily home functions have a passion for community outreach, structure, and compassionate leadership.

Overview

6
years of professional experience
6
Certificates
6
years of post-secondary education

Work History

Care and Dignity Services LLC
Phoenix , Arizona

Group Home Manager
07.2023 - Current

Job overview

  • Responsible for transporting clients to medical appointments and administering prescribed treatments. Promoted to House Manager in January, overseeing day-to-day operations, coordinating care schedules, and ensuring a safe, supportive environment for all residents.
  • Organized entertaining recreational activities for home while staying within a budget on a weekly basis.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Provide direct support to clients by assisting with daily living tasks such as personal hygiene, meal preparation, housekeeping, and errands.
  • Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.

Walmart
Phoenix, AZ

Pharmacy Technician Trainee
09.2021 - 12.2022

Job overview

  • Initially hired as a pharmacy cashier, providing customer service and managing transactions. Transitioned into the role of Pharmacy Technician Trainee, gaining proficiency in filling prescriptions, managing patient profiles, verifying insurance, and preparing patients for vaccinations. Developed strong attention to detail and understanding of pharmacy operations in a fast-paced environment.
  • Assisted with filling prescriptions daily.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Proverbs Group Home
Phoenix, AZ

Group Home Worker
04.2020 - 06.2021

Job overview

  • Provided one-on-one support to two residents with mental health conditions in a group home setting. Assisted with all aspects of daily living, including personal hygiene, dressing, meal assistance, and medication administration. Maintained a safe, respectful, and structured environment while promoting independence and dignity.
  • Managed incoming calls, emails and faxes per day from customers.'

Walmart
Phoenix, AZ

Electronic Sales Associate
05.2019 - 04.2020

Job overview

  • Operated registers and provided excellent customer service in the electronics department. Assisted customers with photo printing services and locating electronic products. Maintained organized and fully stocked shelves, performed general maintenance, and ensured a clean and efficient work area.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Processed credit and debit card payments to complete customer buying experience.

Education

The University Of Arizona
Tucson, AZ

BS from Public Health, Spanish
08.2019 - Current

University Overview

Currently a student studying Public Health with a minor in Spanish. Participated in clubs such as the gaming club as a lead on their event board and spent one year as part of the African student association working as the community outreach coordinator. Now working to lead the new board.

  • Elected Board member of the African student association

Agua Fria High School
Avondale, AZ

High School
08.2015 - 5 2019

University Overview

Gained the highest rank of cadet chief master sergeant tasked with representing and overseeing the discipline of all the enlisted ranks and oversee the Squadron Commanders, achieved certificates related to exemplary performances as a leader.

  • Elected president of the chess club
  • Varsity track and field
  • Promoted to Cadet chief master sergeant for ROTC

West-Mec Medical Assisting Program
Buckeye, AZ

Medical Assisting Program from Medical Assisting
01.2017 - 5 2019

University Overview

Prepares students with the clinical and administrative knowledge to become entry-level medical assistants with hands-on training. Gained skills such as scheduling and other office functions, managing records, and applying legal and ethical practices.

Skills

Microsoft Office 365 proficiency

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Certification

Article 9

Timeline

Neglect & Abuse

08-2024

Article 9

08-2023

CPR

07-2023

First Aid

07-2023

Group Home Manager

Care and Dignity Services LLC
07.2023 - Current

Prevention & Support

06-2023

Pharmacy Technician Trainee

Walmart
09.2021 - 12.2022

Fingerprint clearance card

04-2020

Group Home Worker

Proverbs Group Home
04.2020 - 06.2021

The University Of Arizona

BS from Public Health, Spanish
08.2019 - Current

Electronic Sales Associate

Walmart
05.2019 - 04.2020

West-Mec Medical Assisting Program

Medical Assisting Program from Medical Assisting
01.2017 - 5 2019

Agua Fria High School

High School
08.2015 - 5 2019

Accomplishments

  • Supervised team of 20+ staff members.
  • Processed and filled over ~1200 per week
  • Fcccacilitated the implementation of a new drug inventory system.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany Culture
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft 365

Google Workspace

Apple iwork

Languages

English
Native or Bilingual
Swahili
Limited Working
Spanish
Elementary

Interests

Event planning

Faith-based community involvement

Gaming and storytelling as a form of social connection

Personal growth and continuous learning

Staying active through fitness and wellness routines

Jacques KashindiGroup Home Manager
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