Offering blend of leadership skills and passion for organizational development, eager to learn and excel in this environment. Contributes solid foundation in strategic planning and financial oversight, quickly adapting to industry-specific knowledge. Ready to use and develop team-building and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Head Waiter
Port-au-Prince Haitian Cuisine
02.2024 - 06.2025
Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Trained staff members on use of POS system.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Supervised server staff and simultaneously served personal section of tables.
Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
VP of African & Caribbean Student Association
Dematha Catholic High School
08.2024 - 05.2025
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
President & Founder, Sports Debate Club
Dematha Catholic High School
08.2024 - 05.2025
Hired and managed officers to maximize productivity while training staff on best practices and protocols.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Managed crisis situations effectively while minimizing disruption to daily operations.
Increased member satisfaction through continuous improvement initiatives and excellent service.
Head Summer Camp Counselor
Peoples Congregational United Church of Christ
08.2023 - 08.2024
Ensured camper safety through vigilant supervision and adherence to established camp policies.
Established a positive camp culture by modeling professionalism, enthusiasm, and respect at all times.
Facilitated open communication between counselors, campers, and administration through regular meetings and checkins.
Collaborated with other departments for the successful execution of special events and field trips.
Addressed behavioral issues promptly using conflict resolution techniques in line with camp philosophy.
Provided support to counselors in managing challenging situations or crisis intervention as needed.
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence