Jacques Ramos

Logistics Manager : Zyloware LLC.

Team Leadership & Payroll: Direct and supervise a 15-person warehouse and inventory team, overseeing daily task assignment, workflow optimization, and weekly payroll administration.

Process & Cost Optimization: Drive continuous improvement across daily warehouse functions, identifying cost-effective strategies to improve operational speed and reduce overhead.

Global Receiving & Audit Compliance: Oversee inbound international shipments from overseas vendors, conducting rigorous receiving audits to verify line-item pricing and physical counts prior to ERP system entry.

Multi-Site Inventory Control: Manage cross-location inventory movement, stock reconciliation, and material replenishment, ensuring optimal stock levels for high-volume supplies.

Carrier Management & Logistics: Partner closely with UPS, FedEx, and USPS to monitor daily inbound/outbound transit timelines, mitigate delays, and ensure on-time customer delivery.

Executive Financial Reporting: Prepare and distribute daily operational and financial metrics—tracking frames moved to live stock, credits processed, inventory received, and daily invoiced orders—directly to the CEO, CFO, CTO, and VP of Operations.

Inventory & Retail Stock Associate | Duane Reade

Inbound Receiving & Stocking: Received, audited, and unboxed weekly vendor shipments, ensuring all incoming merchandise was accurately logged and staged.

Stockroom & Floor Management: Maintained a clean, highly organized stockroom and managed product rotation (FIFO) on shelves to minimize damage and expiration.

Inventory Reconciliation: Performed regular cycle counts and stock audits to identify discrepancies, reduce shrinkage, and streamline reordering.

Register & Operational Support: Managed point-of-sale registers during peak retail hours, balancing cash drawers and handling high transaction volumes with accuracy.

• Assisted technicians with water, fire, and mold cleanup tasks.
• Removed damaged materials, debris, and contents from affected properties.
• Set up drying equipment and monitored basic restoration work areas.
• Packed, labeled, and moved salvageable contents for storage and cleaning.

• off and on during 1/2000- 5/2006