Jacques Stover
Abbottstown,PA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
2025
2025
years of professional experience
Work History
Sign Installer
Strickler Signs
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
Shift Manager
MOD Pizza
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Associate
Rutter's
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
Service
McDonald's
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Sales Associate
Cellular Sales Verizon
05.2021 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Education
High School Diploma - General Studies
Bermudian Springs School District
York Springs, PA05.2015
Skills
- Safety regulations compliance
- Measurement accuracy
- Power tool proficiency
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Exceptional customer service
Timeline
Sales Associate
Cellular Sales Verizon
05.2021 - Current
Sign Installer
Strickler Signs
Shift Manager
MOD Pizza
Associate
Rutter's
Service
McDonald's
High School Diploma - General Studies
Bermudian Springs School District
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