JACQUES POPE
Memphis,TN
Summary
Successful at fostering collaboration and communication between employees, managers and union representatives. Builds consensus and smooth relations for efficient negotiations. Persuasive and diplomatic leader with charming and amiable nature.
Overview
2
2
years of professional experience
Work History
Advisor/Association Liaison (Labor Relations)
Memphis - Shelby County Schools
Memphis , TN
01.2023 - Current
- Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
- Mediated or arbitrated discussions between parties in cases of labor disputes.
- Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
- Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
- Negotiated collective bargaining agreements on behalf of companies.
- Testified in legal proceedings to discuss labor relations and labor contracts.
- Maintained strict confidentiality of information to include, but not limited to, conversations, documents, complaints, and investigations.
- Act as the superintendent's designee while administering disciplinary hearings and recommending appropriate actions based on facts of the case and the egregiousness of infractions.
- Facilitated communication between management and staff members to resolve issues in a timely manner.
- Organized meetings with vendors and external stakeholders to discuss potential partnerships or collaborations.
- Organized informational meetings for union members to discuss workplace issues.
- Reviewed and responded to grievances from union members.
- Provided advice on labor relations matters such as contract interpretation, discipline procedures.
Truancy Attendance Specialist
Memphis-Shelby County Schools
Memphis, TN
12.2021 - 01.2023
- Ensured that assigned district schools complied to attendance and truancy laws and polices.
- Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
- Placed calls to parents to determine reasons for students' absences, meticulously noting details.
- Administered Student Attendance Review Board Meetings
- Develops and applies solutions to complex problems which require the regular use of ingenuity and creativity and competency in attendance and discipline.
- Converses with management to determine type, scope, and purpose of analyses. Work with analysts, specialist, and management to complete assigned project work. Analyzes discipline and attendance patterns, correct reporting errors, and assists with the preparation of training and professional development. Develop reports for forecasting and results analysis.
- Completed court referrals and testified to documents in Shelby County Juvenile Court.
Behavior Specialist
Shelby County Schools
Memphis, TN
2018 - 12.2021
- Implemented Social Emotional Learning (S.E.L) Framework with fidelty.
- Ensured that assigned district schools were in compliance with S.E.L and RTIB2 policies and procedures.
- Provide training that focused on youth development and crisis intervention.
- Provide ongoing evaluation and assessment of programs to determine effectiveness.
- Mentor young adolescents to promote positive and productive behavior.
- Placed calls to parents to determine reasons for students' absences, meticulously noting details.
- Help create and implement Behavior Intervention Plans.
- Conduct research and analyze data to assist in the organization’s planning.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Engaged in community outreach and program development to support parents and students.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Police Officer/Internal Affairs Investigator
Memphis Police Department
Memphis, TN
2007 - 2019
- Collaborated with legal staff, Attorney General's office and other law enforcement agencies.
- Wrote, reviewed and approved reports entered in county database.
- Analyzed, recorded and gathered intelligence to achieve community safety and reduce area crime.
- Performed internal and external investigation of law and policy violations.
- Liaised with law enforcement agencies to investigate and solve crimes.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Testified under oath in administrative hearings and criminal court cases.
- Researched and reviewed case files and gathered information to solve crimes.
- Conducted safe and legal inspections and searches of property, vehicles and items.
- Referred cases for potential prosecution to District Attorney's office.
- Gathered evidence through interviews with witnesses, victims, and suspects.
- Analyzed documents and other physical evidence to identify irregularities in behavior or policy violations.
- Conducted detailed investigations into allegations of misconduct and fraud within the organization.
Education
MBA - Human Resources Management
Strayer University
Memphis, TN12.2022
Master of Science - Criminal Justice Administration
Bethel University
Mckenzie, TN05.2018
Bachelor of Science - Criminal Justice
Bethel University
Mckenzie, TN05.2016
High School Diploma -
G.W. Carver High School
2005
Skills
- Write Accurate and Complete Reports
- Crime Analysis; Security Analysis
- Gather and Analyze Data
- Peace Officer Standard and Training (POST)
- Crisis Intervention Certified
- Strategic Planning
- Conflict Resolution Tactics
- Certified Professional Investigator (CPI)
References
REFERENCES References Available Upon Request
Timeline
Advisor/Association Liaison (Labor Relations)
Memphis - Shelby County Schools
01.2023 - Current
Truancy Attendance Specialist
Memphis-Shelby County Schools
12.2021 - 01.2023
Behavior Specialist
Shelby County Schools
2018 - 12.2021
Police Officer/Internal Affairs Investigator
Memphis Police Department
2007 - 2019
MBA - Human Resources Management
Strayer University
Master of Science - Criminal Justice Administration
Bethel University
Bachelor of Science - Criminal Justice
Bethel University
High School Diploma -
G.W. Carver High School