Jacquetta Bush
Oklahoma City,Oklahoma
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
Work History
Administrative Assistant II
State Department of Health
03.2024 - Current
- Review returned mail, search for updated addresses to re-mail letters, mail lancets as requested
- Organize and prepare daily worklist for RN's
- Preform data entry, print and mail letter, fax information, prepare/scan/ file charts
- Contact Provider's / Birthing facilities as needed to verify and update information on Newborn screen filterpaper and MIF (missing information)for bloodspot and hearing
- Assist with the management of newborn hearing equipment,
- Complete stander and single merging daily, update Master Death list consolidation weekly
Claims Processor
State Department of Education
02.2023 - 12.2023
- Process approved in State and Out of State travel request, complete and file end of the month reports
- Overseen fleet reservations in Motor pool for state vehicle reservations, update employee's personal information in Concur Travel Solution system
- Generic Analysis report Bank of America, American Express and State purchasing card, matching invoices and supported documents with bank statements. daily allocation and details edits in works
- Process end of the month travel report and update travel log, process and scan TP Vouchers to OMES
- Prepare and process school payments reconciliation for comptrollers staff to complete
Human Resources Coordinator
Oklahoman Healthcare Authorities
03.2022 - 11.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Devised hiring and recruitment policies for 200 plus-employee company
Medical Review Unit Coordinator
Oklahoma Health Care Authority
07.2019 - 03.2022
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Efficiently provided administrative and clerical support within a high-demand department that requires great attention to details during performance of coping, filing , reception, record keeping, data entry, distribution of incoming mail
- Routinely submit DME/ medical report, assist with Prior Authorization amendment, pend occupational and physical prior authorization
- Submission of Speech evaluations, process videos in ICE for therapist, amend new PA request, submit private duties nursing request, process Retro Pa's , schedule meeting with the MAR unit and back up for analysts with assistance on TC/26 modifiers, scheduling fees , updated pricing on members PA request
Administrative Assistant BH Unit
Oklahoma Health Care Authority
06.2016 - 07.2019
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
Education
No Degree - Early Childhood Care And Education
Rose State College
Oklahoma City, OK09.2017
Associate of Science - Practical Nursing
Heritage College
Oklahoma City, OK02-2009
Skills
- Data entry
- Computer skills
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Database entry
- Excel spreadsheets
- Microsoft PowerPoint
- Multi-line phone systems
- Accounting support
- Notary
- Workday
- Neometrics
- Applicationxtender
Timeline
Administrative Assistant II
State Department of Health
03.2024 - Current
Claims Processor
State Department of Education
02.2023 - 12.2023
Human Resources Coordinator
Oklahoman Healthcare Authorities
03.2022 - 11.2022
Medical Review Unit Coordinator
Oklahoma Health Care Authority
07.2019 - 03.2022
Administrative Assistant BH Unit
Oklahoma Health Care Authority
06.2016 - 07.2019
No Degree - Early Childhood Care And Education
Rose State College
Associate of Science - Practical Nursing
Heritage College
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