Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jacquette Jones

Clinton,NY

Summary

Detail-oriented and dependable administrative professional with superb people-skills and public relations experience seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Executive Assistant to the President

Hamilton College
10.2017 - Current
  • Process travel expenses and reimbursements.
  • Uphold strict timetables by maintaining accurate, balanced calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handle confidential and sensitive information with discretion and tact.
  • Answer high volume of phone calls and email inquiries.
  • Screen calls and emails and responded accordingly. Initiate actions to respond or direct messages to the appropriate department.
  • Support business and hospitality needs of the office during meetings and campus events.
  • Work to initiate new projects and assist in various processes.
  • Handle logistics, catering, agendas and travel arrangements for meeting and event planning for board of trustees, senior staff, and president.
  • Update and maintain confidential databases and records.
  • Greet arriving visitors, determine the nature and purpose of the visit and direct individuals to the appropriate destination.
  • File paperwork and organize computer-based information.
  • Coordinate and orchestrate events and work on ad hoc projects.
  • Manage mail and both incoming and outgoing correspondence, and email.
  • Send community-wide email communications.
  • Volunteer to help with special projects of varying degrees of complexity.
  • Promote team productivity by keeping supplies organized and well-stocked.
  • Conduct research and gather data as needed regarding various constituencies and stakeholders, providing relevant background and analysis.
  • Supervise and manage student interns.
  • Build and maintain positive relationships with partners on-campus and beyond.
  • Collaborate with colleagues to stay informed about updates and strategies.
  • Deliver exceptional, high energy service to every individual by leveraging knowledge of processes and policies and creating welcoming, positive experiences.

Executive Assistant, Principal Secretary

University Of Minnesota
09.2005 - 10.2017
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated training sessions, off-sites and other large meetings. Tasks include, choosing date, sending out invites and agenda, locating meeting site, ordering catering (if needed), tracking attendance, assembling and printing handouts and room set-up and tear down.
  • Gathered and reported data for continuous process improvement and reports. This includes successfully maintaining and submitting weekly and quarterly reports.
  • Managed grievance scheduling process to include pre-hearings and grievance hearings; coordinate with collegiate and administrative unit human resources staff, supervisors and managers; ensure process conforms to appropriate timelines.
  • Acted as liaison between University staff and consulting team by fielding questions and inquiries while providing constant communication to those involved to assure staff needs are being met.
  • Set up new hires, including coordinating computer access, building access, getting ID, setting up meetings with HR for completion of pertinent paperwork and creating orientation plan.
  • Maintained and update department and unit files.
  • Assisted in responding to variety of data requests, both internal and external.

Education

Bachelor of Arts - Multidisciplinary Studies Program (MdS)

University of Minnesota - Twin Cities
Minneapolis, MN
01.2016

Skills

  • Logistics Functioning
  • Inquiry Requests
  • Workflow Improvements
  • Excel Spreadsheets
  • Schedule Management
  • Professional Relationships
  • Administrative Support Specialist

Affiliations

A Better Chance, Clinton

Vice-President, 2022-2023

Transportation Coordinator, 2019-2023


National Association of Presidential Assistants in Higher Education

2023 Annual Conference, Washington DC


Timeline

Executive Assistant to the President

Hamilton College
10.2017 - Current

Executive Assistant, Principal Secretary

University Of Minnesota
09.2005 - 10.2017

Bachelor of Arts - Multidisciplinary Studies Program (MdS)

University of Minnesota - Twin Cities

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Jacquette Jones