Jacquez Cobb
Leesburg,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Lead Wind Tech
Airway Services
09.2021 - Current
- Pitch ram change out at wild horse (Ellensburg, Washington)
- Torch and tensioning in multiple cities and states (Bakersfield, CA, San Angelo, TX, Ogden, IA, Ellensburg, WA, Dexter MN, Ellendale, ND, Greenfield, IA, Burlington, CO)
- All torque and tensioning jobs between 2 months to a year. EXTREMELY EXPERIENCED.
- Yaw claw replacements - Burlington, CO
- Construction in Rotan, TX (base bolt tensioning, labor hand and hung lugs, paint peel tap, base and pedestal prep, base mid.) - August 2020 - December 2020
Billing Agent
Spectrum
Albuquerque, NM
02.2018 - 06.2019
- Resolved complex billing disputes with customers in a timely manner.
- Handled customer needs within 400 second calls
- 98% adherence on each call.
- Set up tech visits and gave turn by turn locations to local stores
- Trained in ASCR and Gateway
- Analyzed customer accounts to identify any discrepancies in billing information.
- Provided detailed explanations to customers about their bills and charges.
- Identified opportunities to reduce costs associated with billing operations.
- Solved issues with well-organized and professional approach.
- Added current information to accounts, including demographic, personal, and payment details.
- Contacted customers to obtain and submit payments.
Security Forces Member
United States Air Force, USAF
San Antonio, TX
05.2015 - 11.2017
- Conducted security patrols of assigned areas to detect suspicious activity and potential threats.
- Assessed risk factors present at a given location or event in order to determine the level of protection needed.
- Participated in regular drills and exercises designed to test response times and effectiveness in an emergency situation.
- Managed inventory levels for security-related items such as uniforms, radios, weapons.
- Trained in life-saving procedures such as CPR
- Conducted searches of facilities, vehicles, and personnel in accordance with established guidelines.
- Answered non-emergency and emergency calls for assistance.
- Organized, processed and disseminated information via two-way radio.
- Participated in security exercises to prepare for potential threats and emergencies.
- Utilized conflict resolution skills to de-escalate potential threats in a calm and effective manner.
Education
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05-2014
Some College (No Degree) - Accounting And Finance
Troy University
Troy, ALSkills
- Technical problem solving
- Teamwork and Collaboration
- Interpersonal Skills
- Adaptability
- Organized
- Time management abilities
- Reliability
- Problem-solving aptitude
- Physical Fitness
- First-aid and CPR
- Combat training
- Equipment Installation
- Component Assembly
- Time Management
- Multitasking
- Team building
- Effective Communication
- Analytical Thinking
- Goal Setting
- Excellent Communication
References
- Gilbert Luhan (1-915-422-8568)
- Esmeral Choppa (1-956-342-2056)
- Carson Williams (1-785-927-9063)
Timeline
Lead Wind Tech
Airway Services
09.2021 - Current
Billing Agent
Spectrum
02.2018 - 06.2019
Security Forces Member
United States Air Force, USAF
05.2015 - 11.2017
High School Diploma -
Stanhope Elmore High School
Some College (No Degree) - Accounting And Finance
Troy University
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