Jacquez Meadows
Midlothian,VA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options, dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Receiving & Retail
Virginia Canteen Services
06.2022 - Current
- Maintain a steady work pace while restocking all retail and canteen needs
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Step in as a part-time manager role to oversee the company's daily objectives
- Withhold a government etiquette working manner while attending to my roles assigned.
Warehouse Forklift Operator
E.A. Holsten
01.2022 - 04.2022
- Unloaded materials and merchandise from incoming vehicles while appropriately stacking to assigned places
- Collaborated with a team to ensure to fulfill assigned task
- Identified damages and report shortages or quality deficiencies
- Transported raw materials to production workstations
- Inspected machinery to determine the need for repairs and guarantee safety by performing regular maintenance
- Updated records of inventory and activity logs
- Complied with company policies and legal guidelines
- Assisted in maintaining a safe and orderly environment of the facilities
- Worked steadily on a forklift to complete the majority of my tasks.
- Unloaded and stacked materials by raising and lowering lifting devices.
Sales Associate
Dicks Sporting Goods
07.2021 - 12.2021
- Provided customers with a great customer service experience by using active listening and engaging skills while also being knowledgeable of store products
- Upheld company standards for merchandise presentation
- Promoted company programs to increase store sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Picker
Amazon
08.2015 - 01.2016
- Kept up-to-date and accurate records of incoming and outgoing shipments
- Picked orders as assigned and/or requested by the Amazon management
- Oversaw the process of sealing and tagging containers, while confirming the accuracy of orders and signing pick tickets for confirmation
- Loaded and unloaded Amazon delivery trucks by using totes, jacks, and forklifts
- Assisted with the process of maintaining the security of the Amazon warehouse.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
Package Handler
UPS
01.2015 - 08.2015
- Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area
- Load/unloaded a designated truck onto the appropriate docking area
- Sorted and lifted various sized boxes from the shoot to designated vehicle
- Maintained a steady work pace while staying efficient enough to provide help to other employees in need
- Maintained a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintained a clean shipping supply area; complied with procedures, rules, and regulations.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
Bachelor of Science - Business Management
Virginia State University
Petersburg, VA05.2021
Skills
- Load & Unload
- Forklift Operation
- Microsoft Word
- Excel Spreadsheet
- Management
- Communication
- Data Entry
- Preparing Containers
- Task Delegation
- Storage Coordination
- Inventory Replenishment
- Critical Thinking
References
Personal and Professional References available upon request.
Timeline
Receiving & Retail
Virginia Canteen Services
06.2022 - Current
Warehouse Forklift Operator
E.A. Holsten
01.2022 - 04.2022
Sales Associate
Dicks Sporting Goods
07.2021 - 12.2021
Picker
Amazon
08.2015 - 01.2016
Package Handler
UPS
01.2015 - 08.2015
Bachelor of Science - Business Management
Virginia State University
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