Dedicated administrative professional with successful experience in a variety of settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
22
22
years of professional experience
Work History
Home School Teacher
N/a
08.2012 - Current
Researched and chose appropriate curriculum to meet children's abilities and grade levels.
Adapted teaching methods and lesson plans to changing student needs.
Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
Evaluated classical, student-lead and unschooling methodologies for best option.
Helped students explore concepts with engaging, learning-focused activities.
Support Representative
Classical Conversations
02.2020 - 05.2022
Coordinated team collaboration to share ideas and build best practices.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
Cultivated positive, productive team environments, resolving conflicts quickly.
Established and maintained performance, quality and service standards for professional customer care.
Recruited and trained high-performing team members, maintaining optimized customer service.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Led employee relations through effective communication, coaching, training, and development.
Delivered regular team meetings for aligned work towards common goals.
Tutorial Teacher
Classical Conversations
08.2016 - 05.2022
Supported students with helpful study tips and engaging learning experiences.
Collaborated with students to complete memory work in effective and memorable ways.
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Developed student confidence through positive reinforcement strategies.
Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Used variety of teaching methods to successfully help wide range of students
School Program Director
Classical Conversations
04.2018 - 05.2021
Communicated with parents to encourage active parental participation in education.
Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
Hired and trained teachers for each age appropriate classroom.
Provided all resources for both art and science activities.
Children's Ministry Director
La Fontaine Christian Church
03.2015 - 05.2018
Recruited and trained volunteers and staff in care of children and facility procedures.
Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
Created and maintained safe and nurturing environment for children.
Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
Identified and recruited potential volunteer workers.
Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Direct Care Worker
White's Residential & Family Services
04.2008 - 05.2010
Supported clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Remained alert to problems or health issues of clients and competently responded.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supervised daily activities and provided assistance to staff.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Developed rapport to create safe and trusting environment for care.
Gymnastics Director
Wabash County Ymca
08.2004 - 12.2006
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Communicated with parents during scheduling process to meet needs for timing and class scheduling.
Hired qualified staff to teach classes.
Received all enrollment forms and placed students in appropriate age and skill leveled classes.
Coordinated with other teachers and parents to ensure all students were safe and being trained appropriately.
Cultivated strong relationships with customers to build loyalty and repeat business.
Ensured safety of students at all times.
Server
Ponderosa Steakhouse
03.2002 - 05.2004
Served food and beverages promptly with focused attention to customer needs.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.