JACQUI JOHNSON
Summary
Results-driven and motivated individual with a proven track record of developing and managing successful campaigns that exceed customer expectations and drive revenue growth. Skilled in creating innovative strategies to develop brand visibility and promote products and services. Consistently deliver impactful results that align with business objectives. Passionate about leveraging expertise to drive business success and exceed performance goals.
Overview
16
16
years of professional experience
Work History
Account Executive
Mario Badescu Skincare
01.2023 - Current
- Drives sales and revenue growth by building strong relationships with key retail partners including planning and executing corporate and store level events driving increases over LY in all retailers
- Analyzes sales data and market trends to identify growth opportunities and develop strategic plans to capture them
- Supports the corporate strategy for all retailers including Ulta, Macy's, Urban Outfitters, Anthropologie, SAKS and SAKS Off 5th, Nordstrom FLS and Rack, and Bluemercury
- Responsible for over 50 doors within the New York market, including one account coordinator and freelance team of seven
- Maintains an in depth knowledge of luxury, beauty, and duty-free products to educate customers and sales team to drive sales in airport retail spaces
- Conducts training in a fast-paced airport/retail environment, while also handling multiple customers simultaneously
- Ensures all items are presented flawlessly, adhering to brand guidelines and airport regulations
Area Manager
Bluemercury
12.2021 - 12.2022
- Promoted within 2 months of promotion to oversee 3 stores to 6 stores in NY and MA markets to lead multiple locations, consistently exceeding sales targets and driving revenue growth
- Conducted regular performance evaluations, coaching employees to enhance productivity and service standards
- Developed and executed strategic sales initiatives to enhance brand presence in high traffic areas
- Fostered a high-performance culture focused on clienteling, cross-selling, and service excellence
- Promoted passion for the quality of work and expressed the importance of education and customer service to elevate sales and multi brand awareness
- Monitored overall performance of stores as well as recruited and retained talent. Responsibilities included planning, execution, and driving area numbers along with KPIs
Store Manager
Bluemercury
10.2020 - 12.2021
- Promoted within 7 months of hire to larger volume responsibility door
- Encouraged aggressive growth strategies through effective leadership, innovative marketing, and outreach campaigns
- Coordinated sales associate's monthly schedules, while maintaining a profitable payroll
- Developed daily, weekly, monthly sales goals for each location driving sales from $98 per person to $298 per person
- Worked with Regional/Divisional Merchandise Managers to implement strategy initiatives and grow the business
Fragrance Specialist
BYREDO
01.2020 - 07.2020
- Successfully introduced and promoted new fragrances and consistently exceed sales goals
- Continuously built positive customer relationships through outreach based on needs and preferences
- Provided best customer service experience through extensive product knowledge
- Developed and maintained secure customer clientele through personal interaction
- Marketed and advertised fragrances to revive sales
- Provided customers with in-depth product knowledge and reached sales goals
Department Manager, Cosmetics and Fragrance
Nordstrom
01.2009 - 08.2019
- Managed 63 employees across 35 cosmetic lines to meet or exceed goals through verbal and written communication
- Liaised with buyers to determine replenishment and trend needs for customers in the trade market
- Replenished floor stock and processed shipments to ensure product availability
- Managed departmental budget and forecasting budgetary requirements
Education
ASSOCIATE DEGREE - RETAIL MARKETING AND MANAGEMENT
Johnson And Wales
06.2007
Skills
- Effective speaking skills
- Analytical problem solving
- Written and verbal communication
- Analytical evaluation skills
- Critical thinking abilities
- Conceptual Thinking
- Results Oriented
- Store Management
- Business and Marketing Planning
- People Skills
- Budgeting and Forecasting
- Operational and Project Management
- Retail Inventory Management
- Visual Merchandizing
- Sales Management
Timeline
Account Executive
Mario Badescu Skincare
01.2023 - Current
Area Manager
Bluemercury
12.2021 - 12.2022
Store Manager
Bluemercury
10.2020 - 12.2021
Fragrance Specialist
BYREDO
01.2020 - 07.2020
Department Manager, Cosmetics and Fragrance
Nordstrom
01.2009 - 08.2019
ASSOCIATE DEGREE - RETAIL MARKETING AND MANAGEMENT
Johnson And Wales
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