Jacquietta Williams
Duluth,GA
Summary
Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. Developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
9
9
years of professional experience
Work History
Recruiting Account Manager
Cortech
01.2022 - 08.2023
- Developed and maintained strong working relationships with professionals within assigned territory.
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to team objectives in fast-paced environment.
- Developed, maintained and utilized diverse client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
Elementary School Teacher
Clayton County Schools
09.2023 - 05.2024
- Met with parents to review Individualized Education Plans for at-risk students
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth
- Taught core subjects of math, science, technology, and history.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Met with parents to review Individualized Education Plans for at-risk students.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Assessed student progress by administering tests and evaluating results.
- Built positive relationships with parents to involve families in educational process.
Operation Manager
The Leroyce Brand
01.2021 - 08.2023
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
Assistant Director
Old Peachtree Academy
12.2018 - 12.2020
- Assist in maintaining program budget including collecting payments/fees, approving expenses, distributing funds, facilitating payroll, tracking expenses, and planning fundraising events
- Assist director in managing, conducting, and documenting staff meetings
- Perform general office duties daily including reading mail and email, making, and receiving phone calls, filing documents, managing database systems, and assisting director in other office activities
- Assist director in supervising all daily and weekly tasks including reviewing staff and children's schedules, observing classroom management, and overseeing curriculum implementation
- Provide support for daily and weekly activities including recruitment efforts and managing program calendars.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Human Resource Specialist
United States Army, SC
07.2016 - 12.2018
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
- Oversaw and managed hiring process and assisted human resources
- Reviewed and screened applicant resumes to identify qualified candidates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
Administrative assistant
Telephone Communications
07.2015 - 11.2018
- Organize and schedule meetings and appointments
- Organize travel arrangements for senior managers such as booking flights, cars, and making hotel and restaurant reservations
- Develop and maintain a filing system
- Anticipate the needs of others to ensure their seamless and positive experience
- Maintain polite and professional communication via phone, e-mail, and mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
High School Social Studies Teacher
Henry County Public Schools
08.2024 - Current
- Devised lesson plans reflecting student educational, cultural and language diversity.
- Maintained awareness of relevant current events and quickly incorporated study into curriculum.
- Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
- Gave assignments, graded work and regularly discussed performance with students.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Discussed important historical figures, dates and events which helped shape modern world.
- Led classroom activities for play-based and immersive learning.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Established and communicated clear objectives for all educational activities.
- Completed documentation of attendance, grades, and other required details.
- Implemented prepared lesson plans in established classrooms.
- Planned learning activities that provided students with opportunities to observe, question and investigate social studies topics.
- Utilized technology to enhance student education and grasp of materials.
- Proctored quizzes, tests, and standardized examinations.
- Conducted regular parent-teacher conferences to keep parents informed of student progress.
- Established and communicated clear learning objectives and expectations to students.
- Established and supported positive educational environment for student learning.
- Attended department meetings to develop and update course curricula.
- Researched latest teaching techniques and incorporated into lesson delivery to improve concept acquisition.
- Created lesson plans and made adjustments based on overall class performance throughout year.
Education
Master of Arts - Criminal Justice
Southern New Hampshire University
11.2025
Bachelor of Arts - Criminal Justice
Saint Leo University
10.2022
Skills
- Time management
- Problem solving
- Leadership
- Communication
- Critical thinking
- Excellent Communication
- Team Building
- Multitasking Abilities
- Active Listening
- Self-Motivated
- Interpersonal Communication
- Talent management
Timeline
High School Social Studies Teacher
Henry County Public Schools
08.2024 - Current
Elementary School Teacher
Clayton County Schools
09.2023 - 05.2024
Recruiting Account Manager
Cortech
01.2022 - 08.2023
Operation Manager
The Leroyce Brand
01.2021 - 08.2023
Assistant Director
Old Peachtree Academy
12.2018 - 12.2020
Human Resource Specialist
United States Army, SC
07.2016 - 12.2018
Administrative assistant
Telephone Communications
07.2015 - 11.2018
Master of Arts - Criminal Justice
Southern New Hampshire University
Bachelor of Arts - Criminal Justice
Saint Leo University
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