Jacquiline Fabros
Ontario,CA
Summary
Detail-oriented professional with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong abilities in high-pressure environments, swiftly adapting to new challenges while enhancing brand presence. Possesses exceptional communication skills and a proactive approach, contributing effectively to team dynamics and supporting overall business objectives.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente
San Dimas
07.2007 - Current
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Restocked shelves with new supplies of medications as needed.
- Managed filing of prescriptions, both electronically and manually.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Answered telephones to respond to questions or requests.
Bank Teller
Bank of America
Diamond Bar
10.2003 - 08.2004
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Educated customers about different types of banking services available at the branch.
- Performed cash handling duties including counting currency, coins and checks.
Education
Some College (No Degree) - Pharmacy
Bryman College
City Of Industry, CA04-2006
High School Diploma -
Nogales High School
La Puente, CA06-2002
GED -
Mt. San Antonio College
Walnut, CASkills
- Pharmacy and customer records management
- Drug inventory control
- Pharmacy operations
- Interpreting and processing medication orders
- Medicare and medicaid process
- Insurance billing
- Confidentiality and HIPAA
- Problem-solving skills
- Aseptic techniques
- Troubleshooting malfunctioning equipment
- Compounding techniques
- Billing support
- Manual and automated medication dispensing
- Staff development
Timeline
Pharmacy Technician
Kaiser Permanente
07.2007 - Current
Bank Teller
Bank of America
10.2003 - 08.2004
Some College (No Degree) - Pharmacy
Bryman College
High School Diploma -
Nogales High School
GED -
Mt. San Antonio College
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