JACQULIN DAVIS
Chicago,IL
Summary
Dedicated and focused Self Motivated Artist & Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces.
Overview
26
26
years of professional experience
Work History
Cake Artist/Event Planner
Darling Confections
01.2009 - Current
- Using art techniques to design unique custom cakes for special events
- Clients include recording artists and small business entrepreneurs
- Consult with clients, create and execute venue décor, floor plans and table arrangements.
Retail Operator
Eskandar
10.2015 - 02.2023
- Improved customer satisfaction by providing efficient and courteous administrative support to store management and staff.
- Streamlined inventory management processes for increased accuracy and reduced stock discrepancies.
- Reduced employee turnover by implementing effective training programs for new hires.
- Organized promotional events, resulting in increased sales and heightened brand awareness.
- Created visually appealing store displays that attracted customer attention.
- Increased efficiency in order processing by implementing a new system to track orders from placement to delivery.
- Boosted customer loyalty through exceptional service, resolving issues promptly and professionally.
- Assisted in budget planning, helping the store maintain a healthy profit margin while minimizing expenses.
- Managed vendor relationships effectively, negotiating contracts for better terms and pricing options.
- Developed a comprehensive filing system for easy access to critical documents and records.
- Implemented loss prevention measures, reducing instances of theft or damage to merchandise.
- Coordinated staff schedules efficiently, ensuring adequate coverage during peak periods without exceeding payroll budgets.
- Provided valuable input on product selection decisions based on analysis of sales data and customer preferences.
- Facilitated smooth daily operations by maintaining accurate cash register balances and handling financial transactions with precision.
- Maintained a clean, safe, and inviting store environment for both customers and employees through diligent attention to detail.
- Contributed significantly to the success of seasonal sales events by coordinating logistics, promotions, and staffing requirements ahead of time.
- Strengthened customer relations through personalized follow-ups on purchases, inquiries or concerns.
- Built relationships with customers and community to establish long-term business growth.
- Served as a reliable point of contact for customers and staff, fostering a positive work environment and promoting teamwork.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Sales Associate/Stock- Shipping & Receiving Manager
Prada
02.2015 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Support
Gucci
10.2014 - 08.2015
- Increased sales support efficiency by streamlining processes and implementing new strategies.
- Streamlined processes for increased efficiency in sales support tasks.
- Collaborated with sales team and delivered outstanding sales support to retain and grow business.
- Demonstrated versatility within the role by performing various duties including retail sales support, and stockroom functions.
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
Store Artist
Whole Foods Market
01.2003 - 11.2011
- In a very deadline driven environment, created all store hand-designed signage; posters, window displays, and chalkboards to meet each department's promotional and marketing needs
- Created marketing and promotional materials, flyers and print ads to increase awareness of the company's brand using Adobe Illustrator and InDesign
- Designed store displays for all newly opening WFM stores in the Midwest region
- Trained and mentored store artists in regional stores and provided daily computer support
- Designed electronic file systems and maintained electronic and paper files
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
- Created PowerPoint presentation used for business development.
Customer Service Associate
Whole Foods Market
05.1999 - 06.2003
- Managed the customer service/front desk area, including greeting visitors and responding to telephone and in person requests for information.
Assistant Store Artist
Whole Foods Market
01.2000 - 05.2003
- Under tight deadlines, assisted existing store artist in the creation of in-store signage and other tasks to meet each department's promotional and marketing needs
- Assumed full responsibilities of the store artist in their absence.
Art Therapist
Methodist Psychiatric Pavilion Hospital
09.2001 - 04.2002
- Planned and managed art and painting activities to effectively communicate with child trauma victims
- Planned and managed art sessions and activities for adults in group therapy, adults with mental illness and drug and substance abuse patients
- Documented sessions and provided feedback to doctors regarding unusual behaviors.
Teacher's Assistant Activities Coordinator
Whelan's Children's Daycare
08.1998 - 01.2000
- Assisted teachers caring for infants to 2 year olds
- Planned art activities for 2-4 year olds.
Assistant Curator/Gallery Supervisor
Collins C. Diboll Gallery
09.1998 - 05.1999
- Sought local and national sculptors, painters and digital media artists and coordinated gallery events
- Implemented the first training course for new gallery personnel.
Education
BA - Visual Arts Studio
Loyola University
New Orleans, LACertificate - Young Artists' Studios and Early College Program
Art Institute of Chicago
Chicago, IL01.2002
Skills
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Time management
- Advanced MS Office Suite knowledge
- Self-starter
- Strong problem solver
- Strong interpersonal skills
- Understands grammar
- Proofreading
- Meeting planning
- Schedule management
- Microsoft Office Word
- Excel
- PowerPoint
- Adobe Photoshop
- Illustrator
- InDesign
- Visual Art Creation
- Design Expertise
- Project Leadership
- Strategic Thinking
- Art Direction
- Content Creation
- Illustration Abilities
- Creative Direction
- Problem Solving
- Concept Development
- Team Collaboration
- Art History
Accomplishments
- Successfully planned and executed corporate meetings, lunches and special events for groups of 200+ employees.
- Since 2005 I was personally selected to create chalkboards and store decor signage for all new stores opening in the Midwest Region. And because of the creative, efficient, and qualitative work produced, I received the following compliment from the regional president, "there needs to be duplicates of you."
- In 2008, WFM River Forest launched a project called "River Forest Makeover" where 98% of the project was based on signage and artwork I created to promote the WFM brand. The idea is now being duplicated in all Midwest Region stores.
- Integral player in contributing to WFM River Forest winning many regional POP display contests with my creativity and ability to think outside the box when conceptualizing and implementing an idea; which drove the ADS up by significant percentages.
Timeline
Retail Operator
Eskandar
10.2015 - 02.2023
Sales Associate/Stock- Shipping & Receiving Manager
Prada
02.2015 - 10.2015
Sales Support
Gucci
10.2014 - 08.2015
Cake Artist/Event Planner
Darling Confections
01.2009 - Current
Store Artist
Whole Foods Market
01.2003 - 11.2011
Art Therapist
Methodist Psychiatric Pavilion Hospital
09.2001 - 04.2002
Assistant Store Artist
Whole Foods Market
01.2000 - 05.2003
Customer Service Associate
Whole Foods Market
05.1999 - 06.2003
Assistant Curator/Gallery Supervisor
Collins C. Diboll Gallery
09.1998 - 05.1999
Teacher's Assistant Activities Coordinator
Whelan's Children's Daycare
08.1998 - 01.2000
Certificate - Young Artists' Studios and Early College Program
Art Institute of Chicago
BA - Visual Arts Studio
Loyola University