Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacquline Contreras

Porterville,CA

Summary

Dynamic and compassionate professional with a background in caregiving and customer service, notably at 24 Homecare. Excelled in enhancing social interactions and emotional development, alongside proficient cash handling and customer engagement at Target. Skilled in ADL assistance and critical thinking, demonstrating a strong ability to improve service quality and team efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Caregiver

24 Homecare
10.2022 - Current
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Worked with children to develop good cognitive, physical and language skills.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Cashier

Target
10.2021 - 01.2024
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Carl's Jr
04.2021 - 10.2021
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Trained newly hired employees on routine tasks and customer service.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Promptly resolved customer complaints, escalating major issues to supervisor.

Education

High School Diploma -

Granite Hills High School
Porterville, CA
05-2019

Skills

  • Compassionate client care
  • ADL Assistance
  • First aid and safety
  • Time management
  • Customer service
  • Attention to detail
  • Critical thinking
  • Teamwork

Certification

CPR certificate

Languages

Spanish
Professional Working

Timeline

Caregiver

24 Homecare
10.2022 - Current

Cashier

Target
10.2021 - 01.2024

Cashier

Carl's Jr
04.2021 - 10.2021

High School Diploma -

Granite Hills High School

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Jacquline Contreras