Driven Administrative Assistant with proven expertise in office administration and customer service excellence at Hoyt, Filippetti and Malaghan LLC. Excelled in data entry, client relations, and streamlining invoice processes, enhancing operational efficiency. Demonstrated strong problem-solving abilities and time management, fostering positive work environments and promoting team collaboration.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Hoyt, Filippetti and Malaghan LLC
09.2021 - 07.2024
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Coach/Guide/Location Coordinator
WW International
03.2017 - 02.2023
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Lead workshops and present information to members
Ordering all product and supplies for a busy location
Weighing in members and guiding them through the process of the workshop
Training new employees
Utilizing the MEG System to update member information, enroll new members and engage with members and employees