Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacquline Harris

Kearneysville

Summary

Hardworking Package Handler with 2 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Financial Intake Specialist

LHC Group Inc
02.2023 - Current
  • Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner
  • Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with their agencies
  • Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner
  • Reviews and replies to branch location's urgent requests in a timely and accurate manner
  • Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner
  • Obtains all authorization as needed from payer for services ordered/requested in a timely manner
  • Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email
  • Serves as a liaison between the branch location and the payer on a regular basis
  • Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner
  • Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner
  • Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner
  • Problem solves independently before referring issues to the Supervisor/Manager for resolution

Package Handler

Fedex
11.2020 - 02.2023
  • Problem solves independently before referring issues to the Supervisor/Manager for resolution
  • Loading, unloading, and sorting of packages of various sizes
  • Using critical thinking and organization skills
  • Following all safety precautions
  • Worked with the team to reach company goals
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Followed safety regulations to maintain safe work environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Cook

Panda Express
10.2020 - 11.2022
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Maintained well-stocked stations with supplies and spices for maximum productivity

Crew Trainer

McDonalds
03.2017 - 04.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Taught new team members correct procedures for all areas of operations
  • Maintained current knowledge of all team position requirements
  • Mentored junior employees to improve performance, food safety and customer service
  • Set a positive example for team members by providing high-quality, efficient service
  • Greeted customers with a smile and provided friendly service to professionally handle every need
  • Trained other employees in customer service, food safety and performance requirements

Crew Member

Roy Rogers
04.2018 - 07.2019
  • Assisted other team members to achieve goals
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, prepared meals and collected payments
  • Prepared products following restaurant, health and safety standards and procedures
  • Cleaned and maintained all areas of the restaurant to promote a clean image
  • Stocked shelves to organize aisles in the assigned department
  • Escalated problems or complaints to the relevant supervisor or manager for resolution
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Offered upgrade items and showcased daily specials to promote restaurant products
  • Worked well with teammates and accepted coaching from the management team
  • Supported great dining and meal experiences for guests
  • Worked at the front counter, drive-thru and other areas
  • Collaborated with team members to complete orders
  • Became familiar with products to answer questions and make suggestions
  • Packaged menu items into bags or trays and placed drink orders into carriers
  • Prepared and cooked food orders for customers by noting customizations and portion sizes
  • Handled lines and cables to tie and untie barges and boats
  • Operated a cash register to ring up the final bill and process various forms of payment
  • Addressed guest needs, questions or concerns to create optimum experience onboard

Education

Associates Degree - Culinary Arts

Frederick Community College
Frederick, Md
05.2022

Skills

  • Acts Conscientiously
  • Collaborates and Cooperates with Team
  • Demonstrates a Positive Attitude and Resilience
  • Drives for Success
  • Organizes and Executes with Efficiency
  • Eligibility review
  • Client intake
  • Research and analysis
  • Follow-up skills
  • Progress reporting
  • Records management
  • Case management
  • Intake assessment
  • Compassionate communication
  • Critical thinking skills
  • Data entry
  • Records maintenance
  • Charting and clinical documentation
  • Multi-line phone systems
  • Multi-line phone operations
  • Insurance verification
  • Patient scheduling
  • Confidentiality

Languages

Spanish
Limited Working

Timeline

Financial Intake Specialist

LHC Group Inc
02.2023 - Current

Package Handler

Fedex
11.2020 - 02.2023

Cook

Panda Express
10.2020 - 11.2022

Crew Member

Roy Rogers
04.2018 - 07.2019

Crew Trainer

McDonalds
03.2017 - 04.2021

Associates Degree - Culinary Arts

Frederick Community College

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Jacquline Harris