Jacquline Key
Plano,TX
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
18
18
years of professional experience
Work History
Application Processor
Fcc Finance
Addison, TX
04.2022 - Current
- Process loan applications for clients needing home improvement loans and send client qualifications to underwriting staff for credit approval
- Enter alphanumeric data from a variety of sources, including electronic and phone, into computer database
- Research and retrieve all documentation needed to process loan applications.
- Actively listen to customers' requests, confirming full understanding before addressing concerns.
Notary Public, Loan Signing Agent
Right Away Notary
Plano, TX
08.2018 - Current
- Manage all aspects of small business: new business development, creating, negotiating, CRM, and accounting activities
- Maintain proper procedures, files, and regulations
- Assist individuals with general notary needs
- Real Estate Closings and Loan Documents: Residential Purchases, Refinances, & Home Equity Loans, Commercial Purchases & Refinances, Transfer of Ownership, Reverse Mortgages, & Seller Signings
- Perform mortgage signings with 100% accuracy resulting in 0% errors
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Data Management Support Specialist/ Help Desk Specialist
AccentCare
Dallas, TX
09.2014 - 04.2021
- Provided software support activities for Home Health and Hospice suite of applications
- Onboarding and Offboarding of employees and patients
- Evaluated and conducted technical and functional research and analysis
- Maintained database of 30,000+ employees and 50,000+ patient accounts, and programs for specific department needs
- Provided end-user system and equipment and software training.
Office Manager
Russell Brown and Associates
Dallas, TX
12.2006 - 03.2014
- Interviewed clients to determine needs and assistance with obtaining benefits
- Provided in-depth presentations to vendors and clients
- Handled reconnaissance and hearing request
- Assisted disability specialists in preparing for hearings
- Responsible for managing three employees.
Education
High School Diploma -
Robert E Lee High School
Tyler, TXSkills
- Excellent communication skills (written and oral)
- Excellent customer services skills
- Ability to multitask and work independently
- Self-Starter
- Good organizational and time management skills
- Critical thinking skills, detail oriented
- Multiple computer programs and platforms
- Alphanumeric Entry
- Data Verification
Timeline
Application Processor
Fcc Finance
04.2022 - Current
Notary Public, Loan Signing Agent
Right Away Notary
08.2018 - Current
Data Management Support Specialist/ Help Desk Specialist
AccentCare
09.2014 - 04.2021
Office Manager
Russell Brown and Associates
12.2006 - 03.2014
High School Diploma -
Robert E Lee High School
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