Summary
Overview
Work History
Education
Skills
Timeline
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Jacquline Miller

Crowell,TX

Summary

Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments. Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs. Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth. Professional who is both energetic and poised. Ability to use sound judgment and independent decision-making skills to positively impact company success. Dedicated, dependable, and hard working. I do not call in, or show up late. I am currently looking for a long-term career to better myself.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Allsups/Yesway
10.2020 - Current
  • Worked with the team to improve efficiency on various projects
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests
  • Communicated with managers from other departments to maintain transparency
  • Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork
  • Interacted with customers to assess their needs and recommend products or services
  • Devised and optimized schedules in order to maintain coverage and service levels in line with anticipated demand
  • Instructed team members on how to implement successful operational and sales strategies
  • I'm in charge of maintaining professional relationships with suppliers and customers
  • Provided excellent customer service in a timely manner
  • Assist customers in locating products
  • Communication with customers
  • I'm in charge of reporting employee hours to the payroll department
  • Supervising, money handling, store opening/closing, and banking procedures during my shift
  • Gained business experience by managing the company's financial operations, such as bookkeeping and cashiering

Manager

Taters Cafe
11.2009 - 02.2021
  • Promoted customer loyalty by resolving escalated conflicts to complete satisfaction
  • Was in charge of hiring and training new employees, as well as creating employee schedules
  • Was responsible for hiring and supervising employees in all available positions
  • Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
  • Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices
  • Day-to-day operations, sales, and activities were all under my supervision
  • Kept track of everything
  • Dealt with customer service issues as they arose
  • Kept up-to-date knowledge of all aspects of operations
  • Interacted with clients on a daily basis in order to form long-term relationships
  • Used my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand
  • Trained

Emergency Medical Technician

Three Rivers Ambulance Service
07.2011 - 01.2017
  • Made rational and logical decisions in emergency situations
  • Interacted with coworkers and supervisors in a cooperative and supportive manner
  • Demonstrated a commitment to providing high-quality care by continuing my education and training
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Was the main point of contact for the city's emergency medical response department, as well as other city departments, public organizations, and private businesses
  • Developed a strong rapport with other medical professionals, including local hospital staff to foster quality and efficient patient care
  • Administered tests and medications to stabilize patients in the field or in transit
  • Performed equipment and vehicle inspections to ensure smooth and safe operation
  • Drove emergency vehicles with a focus on safety and efficiency while in transit
  • Worked with medical professionals to accurately and quickly communicate patient needs using hospital and medical codes
  • Collaborate with a paramedic to provide advanced life support to sick or injured members of the public
  • Answered daily emergency calls to provide patients with prompt and compassionate medical assistance and care
  • Had an excellent attendance record and was always on time for work
  • Triaged patients based on life-threatening needs and delegated tasks to better treat as many patients as possible at once in emergency situations
  • Gave emergency medication to patients and was quick to react to changes in their conditions and medication reactions
  • Performed emergency diagnostic procedures, such as stomach suction, airway management, and heart monitoring, to treat patients
  • Provide medical care to patients in accordance with local/state EMS protocols and transport them to appropriate medical facilities
  • Prepared fire, accident, and emergency reports for accurate information transfer
  • Kept track of patients from the scene to the hospital and provided any necessary in-transit care

Education

High School Diploma - undefined

Guthrie Common School District
Guthrie, TX
01.2008

Medical - EMT-Advanced - undefined

Vernon College Student Center
Vernon, TX
01.2013

Skills

  • People-oriented
  • Employee scheduling
  • Personable
  • Superior organization ability
  • Motivated team player
  • Training and development
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
  • Detail-oriented
  • Recruiting and interviewing
  • Outstanding interpersonal skills
  • Inventory management
  • Sales experience
  • Goal-oriented
  • Retail sales
  • Customer service
  • Staff management

Timeline

Assistant Manager

Allsups/Yesway
10.2020 - Current

Emergency Medical Technician

Three Rivers Ambulance Service
07.2011 - 01.2017

Manager

Taters Cafe
11.2009 - 02.2021

High School Diploma - undefined

Guthrie Common School District

Medical - EMT-Advanced - undefined

Vernon College Student Center

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Jacquline Miller