Jacquline Patterson
Mobile
Summary
Dynamic professional with extensive experience at Trustmark National Bank, excelling in loan processing and document compliance. Proven ability to enhance customer relationships while ensuring accurate financial reporting. Skilled in appraisal coordination and credit evaluation, consistently delivering results that support organizational goals and drive efficiency in operations.
Overview
19
19
years of professional experience
Work History
Real Estate Assistant II
Trustmark National Bank
Mobile
02.2017 - Current
- Provide administrative/operational support to Lenders and customers
- Assist customers with all banking needs including transferring funds, wires, balance inquiries, and immediate problem resolutions
- Gather information and prepare loan application, disburse loan advances, accurately quote payoffs, order credit reports, pull financial statements, collect and review documentation for accuracy and compliance prior to submission for processing
- Gather Process all new relationships into the system
- Assist with all activity after loan closing to successfully service and manage real estate portfolio, including process advances, clearing exceptions, reviewing credit ratings, perfecting collateral such as Mortgages, Assignments and UCC
- Coordination and perfection of loan documentation after approval, including attorneys, inspector, insurance company, title companies and other professional clients
- Reviewing credit rating/recommendations, manage renewals and ensure timely renewals, modifications, extensions, etc. by negotiating terms, processing and closing
- Assist with all past dues payments
- Order Appraisals, Flood Determination, Title Commitments/Polices, Schedule Closing etc.
- Maintain Excel Spreadsheets for all Construction and Builder Lines of Credit
- Process Invoices to insure timely payments
- Process Consumer and Commercial Real Estate Loans in Ncino
- Track, monitor, order inspections for all A & D Development loans
Treasurer
Highpoint Baptist Church
Eight Mile
10.2014 - 10.2023
- Oversee and account for assets and liabilities, according to decisions of the congregation, Trustees and Deacons, in a reasonable, ethical and legal manner.
- Be knowledgeable or obtain knowledge about church finance and accountability
- Supervise collection, counting and deposit of contributions; ensuring at least two persons are present during collection and counting.
- Supervise timely payment of ordinary operating expenditures, including payroll.
- Post contributions to individual accounts in the church Power Church Plus System
- Attend Monthly Meeting
- Reconcile bank account statements to church system
- Maintain records of all income, revenue, receipts, expenses, disbursements, assets and liabilities, especially documents related to loans, investments and payroll taxes.
- Provide financial reports to congregation on operating funds, capital Improvement and investment accounts
- Process payrolls, payroll taxes and accounts payable invoices
- Assist with the financial planning including preparation of annual budget
- Set up appropriate systems for book-keeping and payments
- Manage Bank accounts
Loan Assistant
Community Bank
Mobile
11.2007 - 01.2017
- Work directly with current and potential bank customers, Loan Officers and other bank employees
- Close loans with customers and distribute funds
- Open all bank products including checking, Savings and CD’s
- Solve customer problems
- Provide excellent customer service to all customers, internally and externally
- Possess a thorough knowledge of all bank products and services
- Understand and adhere to all federal and state laws and the polices of the bank
- Order Appraisals, Title Commitments and Surveys on all Real Estate loans
- Accurately quote Payoffs, collect and review documentation for accuracy & compliance
- Pull Credit Reports, NADA Reports
- Gather information and prepare loan applications
- Pull ETAPS (Alabama Dept. of Revenue) Reports
- Maintain, balance and disburse funds on for all Construction loans
- Maintain all loan portfolios
- Process loan advances, wire transfers, payoffs and payments
- Maintain financial documents
- Maintain all past due loans and collection of payments
- Research and Prepare all Mortgage cancellations and Partial releases
- Research and clear all collateral exceptions
- Balance vault
- Provide assistance to Teller and other personnel
- Train all Loan Assistants
- Prepare Performance Reviews on all Loan Assistants
Assistant Treasurer
Highpoint Baptist Church
Eight Mile
10.2013 - 10.2014
- Oversee and account for assets and liabilities, according to decisions of the congregation, Trustees and Deacons, in a reasonable, ethical and legal manner.
- Be knowledgeable or obtain knowledge about church finance and accountability
- Supervise collection, counting and deposit of contributions; ensuring at least two persons are present during collection and counting.
- Supervise timely payment of ordinary operating expenditures, including payroll.
- Post contributions to individual accounts in the church Power Church Plus System
- Attend Monthly Meeting
- Reconcile bank account statements to church system
- Maintain records of all income, revenue, receipts, expenses, disbursements, assets and liabilities, especially documents related to loans, investments and payroll taxes.
- Provide financial reports to congregation on operating funds, capital Improvement and investment accounts
- Process payrolls, payroll taxes and accounts payable invoices
- Assist with the financial planning including preparation of annual budget
- Set up appropriate systems for book-keeping and payments
- Manage Bank accounts
Business Banking Support Specialist
Compass Bank
Mobile
03.2006 - 11.2007
- Insure timely completion of all loan application
- Collection of supporting documentation
- Pull Credit reports, Order appraisal, surveys and title Insurance
- Request payoffs from other mortgage companies
- Update loan files
- Perform duties related to the processing and/or closing of new loans
- Update all files with current financial documents
- Main point of contact for internal or external customer during the loan process
- Process loan advances, payments, wire transfers and all fees associated with loans
- Maintain calendars
- Prepare expense reports
- Prepare expense reimbursements
- Open and close all deposit and loan accounts
Education
Associate of Arts - Business Administration
Faulkner University
Montgomery, AL05-1997
Skills
- Loan processing
- Document compliance
- Credit evaluation
- Financial reporting
- Appraisal coordination
- Customer relationship management
Timeline
Real Estate Assistant II
Trustmark National Bank
02.2017 - Current
Treasurer
Highpoint Baptist Church
10.2014 - 10.2023
Assistant Treasurer
Highpoint Baptist Church
10.2013 - 10.2014
Loan Assistant
Community Bank
11.2007 - 01.2017
Business Banking Support Specialist
Compass Bank
03.2006 - 11.2007
Associate of Arts - Business Administration
Faulkner University
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