Jacquline Valenzuela
Personal Caregiver and homemaker
Boise,ID
Summary
Experienced individual with a strong work ethic and track record of success. Eager to embrace new opportunities and excel in any role. Supported by family in seeking a significant lifestyle change. Thank you for considering me for this opportunity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Steve Stone
06.2010 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted patients with self-administered medications.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided basic grooming and hygiene assistance to patients.
- Used company software and databases to maintain records of services performed and patient conditions.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Documented and certified material quality of each batch of raw material used in manufacturing by testing batch samples through tensile, compression and shear tests.
- Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
- Responded to emergencies onsite by rendering emergency medical care, CPR and prompt first aid treatment.
- Received and processed incoming and outgoing registered and certified mail.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Obtained current CPR, First Aid and Type certifications.
- Worked under supervision of certified trainer to complete assessments, plan treatments and manage care.
- Delivered lifesaving CPR for victims of auto accidents and fire emergencies.
- Maintained certification in CPR and first-aid procedures to respond to player injury.
- Certified by American Red Cross in CPR and AED to address injuries.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Certified in Area of certification for project management.
- Supervised and delegated tasks to Certified Nursing Assistants and Certified Medical Technicians to assist with professional development of support staff.
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Trained and certified Type employees in assessment procedures and safety behaviors.
- Performed instructional interventions under guidance of certified teacher to support bilingual students.
- Processed and certified documents for accuracy and compliance with government regulations.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Trained and certified on operation of Number rides throughout park.
- Certified in CPR and First Aid through American Red Cross to respond to medical emergencies.
- Supervised staff of Number registered nurses, Number licensed practical nurses and Number certified nursing assistants.
- Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Administered CPR, first aid and medical services to injured customers and participants.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Directed treatment to network providers under direction of nurse case manager, claims adjuster or certified EMT.
- Graded and certified grain in alignment with FGIS Act.
- Managed group of Number CDL-certified delivery drivers.
- Obtained CPR, First Aid and Type certifications in preparation for on-campus emergencies.
- Supported classroom language instruction for newcomers and bilingual students as directed by certified teacher.
- Sent legally binding documents for electronic signature or via certified mail to obtain proof of timely delivery.
- Administered CPR, oxygen and other life-saving medical treatments.
- Certified and maintained cleanliness and general upkeep of dining room, bar, and other guest contact areas to meet sanitation protocols.
- Designed instruction based on certified curriculum and on learners' sign language proficiency interview scores to facilitate advance to higher levels.
- Assisted passengers needing medical assistance by performing CPR and basic first aid.
- Obtained State RN license and current Type CPR certification.
- Maintained knowledge and certification of first aid and CPR.
- Certified student loan applications.
- Trained and certified employees on various equipment operations.
- Provided emergency first aid and CPR as needed.
- Proficient in first aid procedures and certified through American Red Cross to address injuries sustained in kitchen.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Raised and hand-sowed certified natural crops.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Offered timely and skilled emergency response and performed CPR or first aid.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Administered first aid and CPR in emergency situations.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Certified and indexed records for legal petitions.
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
- Trained and certified other drivers on company-provided powered equipment.
- Maintained current CPR and first-aid certification through American Red Cross to perform first responder duties in emergency situations.
- Worked well in a team setting, providing support and guidance.
- Recommended adaptive mobility devices and systems,such as human guides, canine guides, long canes and electronic travel aids.
- Trimmed and shaped replacement components to specifications laid out in blueprints and manuals.
- Aided planning, design and construction team members in procurement of products and services and maintenance of current inventory.
- Taught basic first aid principles and techniques for adults and children following ABCs of first aid and treatment techniques for burns, bleeding and fractures.
- Boarded passengers using wheelchairs or other mobility aids and properly secured wheelchairs and scooters.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Demonstrated proper techniques for cardiopulmonary resuscitation and first aid.
- Administered first aid to injured and called EMS on serious accident cases.
- Devised rehabilitation and exercise plans to aid healing, build strength, and prevent further injury.
- Used computers, audio-visual aids and other equipment and materials to supplement presentations.
- Promoted and enforced safety procedures and rendered first aid in health emergencies.
- Reviewed, input and paid invoices for travel-related services.
- Designed responsive, mobile-first websites from design concepts.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Administered basic first-aid and medication in emergency situations.
- Compiled customer sales trends and data to aid in targeting yearly sales goals.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Aided patients in adjusting to use of assistive devices such as Type and Type by performing demonstrations, administering manual exercise and providing motivation.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Led and facilitated medical, hygiene and first aid training programs for unit, encouraging location-appropriate preventive medicine.
- Taught students first-aid and emergency protocols in case of emergency.
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Handled obituary wording, death certificates and contract negotiation.
- Authored course materials such as video scripts, participant guides and job aids.
- Paid close attention to strict order details to manufacture Number Product daily.
- Aided with photography and videography, and collaborated to collect photo and video assets.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
- Initiated or assisted in rendering emergency care and other first aid in life-threatening situations.
- Applied bandages and performed minor first aid on injured vessel personnel to prevent infection and alleviate bleeding.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Responded to patient emergencies with interventions such as CPR, first aid and defibrillation.
- Inventoried bus emergency and first aid supplies and equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Identified and developed data queries to extract data and run reports to support financial aid team.
- Placed raw materials into manufacturing machines to aid in assembly process.
- Prepared meals and diets for animals using species-specific formulas and nourishment to aid in rehabilitation.
- Administered cadet-level first aid to injured parties.
- Earned First Aid, CPR and Type certifications with emphasis on children's treatment protocols.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Aided in transfer of design information from calculations to structural design drawings.
- Assessed paid media analytics against KPIs using Google Analytics, internal reporting and agency reporting and presented findings to key stakeholders.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Installed sleeving and boots, laid wire and applied sealants.
- Executed tests, collected and analyzed resulting data and identified trends and insights to achieve maximum ROI in paid search campaigns.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Provided medical aid such as CPR, AED, spinal drainage, ventilation, and controlled bleeding to stabilize patient conditions.
- Paid attention to detail while completing assignments.
- Executed tests and collected and analyzed data to identify trends and insights and achieve maximum ROI in paid search campaigns.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Aided assigned grant contacts through technical assistance, research and other support services.
- Responded to passenger emergencies to provide first aid.
- Monitored financial aid advising to comply with regulatory guidelines.
- Responded to emergency by administering first aid to passengers.
- Responded to emergency situations and provided first aid following facility guidelines.
- Administered first aid such as bandaging, splinting and oxygen support.
- Assisted with admissions process, financial aid process and obstacles that arose.
- Administered first aid to passengers in need.
- Assessed clients' hair to determine if braid style can be managed.
- Utilized graphic design tools and computer-aided equipment to create custom designs.
- Developed job aids and tools to support departmental need for quality processes.
- Collaborated with behavioral aides, teachers, psychiatrists and school nurses to assess student needs and strengths.
- Scheduled, coordinated and conducted in-service training for Number lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Performed clerical duties by registering students, filing paperwork, issuing certificates and providing sufficient documentation for coursework completion.
- Supported development of materials, aids and curriculum to direct staff in procedures and operations.
- Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.
- Identified required data and equipment to aid initial acquisition processes during setup phases.
- Aided in navigation and operating ship controls.
- Generated visual aids, charts, graphs, and maps to represent criminal activity.
- Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
- Coordinated and assessed library instruction program with library staff and maintained collection of instructional aids.
- Applied first aid to squad members at camps and on battlefield.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Laid out smooth and efficient routes in order to accomplish daily requirements and achieve production targets.
- Ran emergency safety drills and confirmed first aid stations functioned properly with no expired time-sensitive medical supplies.
- Verified cost reports by following up with Medicare and Medicaid intermediaries.
- Verified first aid supplies each day to effectively handle any emergency.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Aided workers with job improvement skills while developing alternative training methods.
- Determined covered medical insurance losses by studying provisions of policies or certificates.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided professional services and support in a dynamic work environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Delivered services to customer locations within specific timeframes.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Turned and repositioned patients to prevent bedsores.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Monitored patient responses to medication to report adverse reactions quickly.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Supported needs of Number+ residents under long-term care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Delivered high-quality care to Type patients in hospital facility.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Ran laundry machines and paid attention to timing, detergent amount and heat adjustments.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated steam and flat iron pressers to keep clothes wrinkle-free.
- Followed equipment operation and service manuals when necessary.
- Kept detailed equipment service records for employee reference.
- Collected soiled linens and clothing and pretreated stains.
- Used hand-held machines to sterilize, spot clean and dry items.
- Used special fabric treatments, borax, and Type cleaner to remove stains.
- Applied chemicals, sanitizers and powders safely and correctly.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
- Fixed and lubricated machines between scheduled service appointments.
- Recorded transactions and kept files about services provided to customers.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Examined dried clothes to identify stains, tears and issues.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Reported signs of elderly abuse and witnessed misappropriation to supervisor.
- Encouraged elderly to engage in people-centered activities and participate in community.
- Offered companionship and kindness to elderly patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted disabled clients to support independence and well-being.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained entire family's schedule and organized events.
- Recorded status and duties completed in logbooks for management.
- Liaised with key accounts to deliver targeted administrative household support.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Monitored clients' overall health and well-being and noted significant changes.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Completed regular check-ins and progress report for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Scheduled daily and weekly care hours for client caseload.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Completed animals examinations and recorded pulse, respiration rate, and temperature.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Restrained animals safely during exams and procedures.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Supported animal surgeries by preparing animals, maintaining surgical equipment, and monitoring animal condition after surgery.
- Designed training manuals and education techniques to train personnel in laboratory procedures.
- Performed laboratory tasks by developing radiographs and x-ray images and testing blood and bodily fluids.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Redesigned examination room and boarding facility to improve client relations and patient care.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Trained animals in behavioral compliance or other special routines or commands.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Reset procedure rooms between appointments and disinfected equipment.
- Assisted with development of animal behavior modification plans.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Educated visitors and staff on proper animal care and handling.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Janitor at Pwcc
PWCC
03.2021 - 08.2023
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Operated buffers and burnishers to clean and polish floors.
- Ran laundry machines and paid attention to timing, detergent amount and heat adjustments.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Operated steam and flat iron pressers to keep clothes wrinkle-free.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Followed equipment operation and service manuals when necessary.
- Kept detailed equipment service records for employee reference.
- Collected soiled linens and clothing and pretreated stains.
- Used hand-held machines to sterilize, spot clean and dry items.
- Used special fabric treatments, borax, and Type cleaner to remove stains.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Applied chemicals, sanitizers and powders safely and correctly.
- Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
- Fixed and lubricated machines between scheduled service appointments.
- Recorded transactions and kept files about services provided to customers.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Examined dried clothes to identify stains, tears and issues.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Used Type and Type equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Upsold upholstery cleaning and Product or Service to customers to boost revenue.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Moved furniture weighing up to Number pounds to prepare homes for cleaning.
- Identified appropriate spotting agents to use on persistent stains.
- Read output of various gauges or displays and documented information in engineering logs.
- Met requirements for government-issued certifications, keeping ship in full compliance.
- Operated specialized equipment, including winches, cranes and derricks during ship operations.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
- Moored vessels to wharfs with proper use of correct lines.
- Maintained ship generators and engines in top condition with regular preventive and predictive work.
- Completed shipboard or shore patrols based on current needs, orders, or objectives.
- Moved liquid cargo between tanks with use of special hoses and pumps.
- Supervised operation of ship water and waste systems for crew of Number.
- Operated and monitored propulsion and steering systems.
- Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
- Troubleshot and resolved mechanical problems with various systems and equipment.
- Assisted with maintenance of fuel systems and associated components.
- Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
- Worked alongside cargo team to conduct safe loading and unloading operations.
- Inspected and tested vessels while under normal and special operating conditions to identify concerns.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Installed, tested and configured new shipboard equipment for use.
- Evaluated vessels prior to departure, documented concerns and coordinated timely repairs.
- Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
- Provided professional services and support in a dynamic work environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Applied effective time management techniques to meet tight deadlines.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used power scrubbing and waxing machines to scrub and polish floors.
Self Employed
SSI
01.2008 - 01.2009
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Worked effectively in fast-paced environments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Cashier Supervisor
The Source Clothing Company
01.2007 - 12.2008
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored areas for security issues and safety hazards.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Mentored new sales associates to contribute to store's positive culture.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Propelled market share to surge ahead of competitors and earn #Number ranking.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Researched issues to obtain appropriate answers to customer inquiries.
- Successfully drove new product lines to increase annual profits by Number%.
- Trained newly hired sales team in upselling techniques.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Increased retail space by Number square feet by improving gross profits by Number%.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Submitted reports to senior management to aid in business decision-making and planning.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Promoted business' development by building and maintaining relationships with new clients.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information and provided solutions to problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided professional services and support in a dynamic work environment.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Gained extensive knowledge in data entry, analysis and reporting.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Hand-cleaned telephones, door knobs and remote controls.
- Polished stainless steel fixtures and furniture details.
- Dusted surfaces, ledges, fixtures and furniture.
- Swept hard surface floors using broom or push broom dust mop.
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Demonstrated leadership skills in managing projects from concept to completion.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Alleviated customer service needs with policy-appropriate solutions.
- Monitored customer feedback to improve barista performance and customer service.
- Increased revenue through effective customer service and inventory management.
- Generated reports for customer service issues and repair records.
- Immediately brought critical issues to customer service manager for resolution.
- Delivered exemplary customer service and warmly greeted guests.
- Promoted quality customer service by executing follow up procedures.
- Managed branch sales, customer service, finances and recordkeeping.
- Collaborated with customer service team to achieve seamless customer experience.
- Used excellent customer service skills in addressing passengers' needs.
- Offered administrative and customer service support to customers.
- Led cashiers and associates in providing thoughtful customer service.
- Maintained strong customer relations and effective customer service standards.
- Documented customer service policies, scripts and procedures in Language.
- Maintained relationships with clients through punctuality and excellent customer service.
- Provided sales and customer service assistance to walk-in traffic
- Coached call center staff through challenging customer service issues.
- Delivered excellent internal and external customer service.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Established and maintained client rapport by utilizing quality customer service.
- Trained new hires on customer service policies and procedures.
- Collaborated with customer service personnel to optimize outbound efforts.
- Followed up with customers about customer service.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Provided exceptional customer service and addressed customer inquiries.
- Trained stock team in merchandising, storage management and customer service.
- Utilized exceptional customer service skills to satisfy all needs.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Managed restaurant scheduling, foodservice and customer service.
- Increased client retention by providing superior customer service.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Implemented and developed customer service training processes.
- Cross-trained and backed up other customer service managers.
- Provided language translation services for customer service inquiries.
- Communicated effectively with students and provided outstanding customer service.
- Delivered exceptional customer service and supported positive brand experience.
- Facilitated office administration and customer service to general public.
- Enhanced customer service based on feedback from guests.
- Monitored and reported technical issues to deliver quality customer service.
- Developed and implemented strategies to deliver quality customer service.
- Provided exceptional customer service to internal and external customers.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Drove excellence in customer service while overseeing department functions.
- Implemented new customer service policies to maximize satisfaction and loyalty.
- Personalized customer service guidelines and performance measures specific to branch.
- Evaluated data to identify trends and determine customer service needs.
- Developed a deep understanding of customer service principles and customer service best practices.
- Oversaw customer service team training and development.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Earned Title recognition for providing excellent customer service.
- Provided excellent customer service to subscribers and businesses.
- Maintained detailed records of client conversations and customer service.
- Promoted positive member relations through providing excellent customer service.
- Provided direct customer service and support for Number commercial clients.
- Exhibited excellent communications and customer service relations skills.
- Provided exemplary customer service to guests.
- Provided friendly customer service to guests and addressed concerns.
- Collaborated with other areas to provide quality, seamless customer service.
- Conducted customer service training sessions for new team members.
- Assisted stock workers and customer service agents throughout shifts.
- Developed and implemented strategies for top-tier customer service.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Developed loyal customer base by providing excellent customer service.
- Provided exceptional customer service to clients, responding to questions effectively.
- Worked with customer service representatives to handle escalated customer issues.
- Maintained standards of quality, timeliness, productivity and customer service.
- Resolved customer service issues with timely and professional resolutions.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Met sales goals by offering excellent customer service.
- Displayed exceptional customer service and communication skills.
- Generated reports and tracked customer service metrics on daily basis.
- Increased customer service ratings through personable service.
- Assessed and resolved customer service problems and executed solutions.
- Supported team with customer service issues, voids and returns.
- Implemented strategies to increase customer service satisfaction ratings.
- Provided exceptional customer service to drive satisfaction.
- Set schedule for tellers and customer service representatives.
- Managed business customer service, responding to requests and concerns promptly.
- Provided excellent customer service while meeting challenging time goals.
- Greeted customers warmly to provide exceptional customer service.
- Provided outstanding customer service.
- Upheld high standards for customer service and led by example.
- Answered client queries and complaints to provide strong customer service.
- Provided excellent customer service to exceed customer expectations.
- Hired new drivers, maintained performance and managed customer service.
- Maintained excellent customer service and positive attitude.
- Displayed very good communication and customer service skills.
- Achieved individual sales goals and customer service goals.
- Resolved guest inquiries punctually and politely for professional customer service.
- Provided superior and individualized customer service.
- Provided exceptional customer service to patrons and communicated professionally.
- Provided pre- and post-sales customer service and support.
- Provided exceptional customer service to obtain new clients through referrals.
- Provided customer service on accounts and resolved problems.
- Delivered superior customer service and handles client requests.
- Provided exceptional customer service to customers.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Managed food resources, memorized orders, and coordinated customer service.
- Met customer service objectives by providing superior customer service to Language-speaking customers.
- Provided exceptional customer service and consistently performed quality services.
Babysitter
My Next Door Neighbors
01.2003 - 09.2005
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with parents regarding children's progress and development, raising any issues.
- Reassured children when upset providing emotional support and stability.
- Administered medications by following strict instructions from parents.
- Planned fun outings and educational activities to keep children entertained.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted in potty training and toilet hygiene.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Implemented daily routines and activities to stimulate and engage children.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Created and implemented activities to promote language development.
- Encouraged children's emotional and social development.
- Documented children's growth and development.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Monitored children's activities to verify safety and wellbeing.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Logged information regarding naps, feedings, and any medications administered.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Educated visitors and staff on proper animal care and handling.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for behavioral problems and signs of health issues.
- Trained animals in behavioral compliance or other special routines or commands.
- Assisted with development of animal behavior modification plans.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Assisted with housework such as laundry and cooking.
- Monitored customer laundry loads to reach proper wash cycle times.
- Supervised housekeeping and laundry facilities, overseeing $Amount worth of Type equipment.
- Installed, operated, inspected and performed preventive and corrective maintenance on pumps, water filtration, purification equipment, water storage, distribution systems and laundry and shower facilities.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Provided housekeeping and laundry services, shopped for food and served meals and snacks.
- Ran laundry machines and paid attention to timing, detergent amount and heat adjustments.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Sorted, laundered and put away various laundry items.
- Helped clients with day-to-day activities like preparing meals, cleaning, dressing, grooming, laundry, medication, bathing, toileting and technology.
- Helped with routine house cleaning, meal preparation and laundry.
- Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
- Assisted with routine house cleaning, meal preparation and laundry.
- Performed laundry cleaning services and mopped, swept and polished floor surfaces.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Assisted with unloading and loading customer laundry items.
- Managed laundry sorting, washing, drying, and ironing.
- Oversaw laundry washing, drying, folding, and storing away linens.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided supervision for cafeteria, laundry and special activities of facility.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Transported soiled linens to laundry facilities.
- Helped with house cleaning, meal preparation and laundry.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Assisted homeowner with laundry folding, ironing and pressing.
- Categorized laundry received by clients based on fabric type.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
- Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
- Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
- Managed and executed daily laundry needs of varsity programs.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Certificate - Cosmetology
Aveda Institute of Boise
Boise, IDCertificate - Massage Therapy
Carrington College
Boise, IDG.E.D - Na
Robert Janess School From Pwcc
Pocatello, ID01.2017
Skills
- Compassionate client care
- Quality program protocols
- Client documentation
- Client companionship
- Medication organization
- Behavioral management
- Personal hygiene assistance
- Case management
- Light housekeeping
- Medication management
- Incapacitation care
- Nutrition
- Client safety and first aid
- Meal preparation
- Dressing assistance
- Patient lifting techniques
- Compassionate care
- Personal hygiene
- Toileting assistance
- Assisted lifting
- Disability support
- Shopping and errands
- Care plan assessment
- Emotional support
- Fall prevention
- Case management experience
- Dietary monitoring
- First aid training
- Cooking and meal preparation
- Clinical quality program standards
- Companionship
- Patient care
- Client transportation
- Empathetic listening
- Safe driving
- Recreational activities
- Physical therapy support
- Dementia care
- Community activities
- Ambulation assistance
- Behavior redirection
- Progress documentation
- Care plan management
- Social interaction
- First aid and safety
- Sanitizing
- Landscaping maintenance
- Floor maintenance
- Recycling coordination
- Stainless steel polish application
- Glass cleaning
- Pressure washing
- Drinking fountain sanitization
- Parts replacement
- Minor repairs
- Chemical handling
- Snow removal
- Facility maintenance
- Facility inspection
- Upholstery cleaning
- Painting
- Cleaning and sanitizing
- Leaf blowing
- Kitchen sanitization
- Vacuuming floors
- Sanitization techniques
- Power tool usage
- Fixture repair
- Power washing equipment
- Breakroom restocking
- Window washing
- Facilities maintenance
- Graffiti removal
- Trash disposal
- Pest control
- Mold remediation
- Inventory monitoring
- Cleaning supplies management
- Sweeping and mopping surfaces
- Trash collection
- Dust removal
- Fixture polishing
- First aid and CPR
- CPR and AED
- Airway management
- Oxygen administration
- Safety protocols
- Teamwork and collaboration
- Patient care management
- Problem-solving abilities
- Managing simulation equipment
- Goal setting
- Continuous improvement
- Analytical thinking
- Course planning
- Physical therapy
- Written communication
- Quality assurance maintenance
- Problem-solving aptitude
- Adaptability
- Relationship building
- Prehospital trauma life support (PHTLS)
- Hands-on clinical instruction
- Self motivation
- Decision-making
- Student evaluation
- Prehospital trauma life support
- Scientific writing
- Operating simulation equipment
- Developing lesson plans
- Attention to detail
- Internship oversight
- Human anatomy and physiology
- Interpersonal communication
- Team building
- Academic research
- Adaptability and flexibility
- Medical equipment operation
- Multitasking Abilities
- Student outcomes management
- Educational program management
- Evaluating student performance
- Excellent communication
- Pediatric advanced life support (PALS)
- Teamwork
- Learning management system proficiency
- Medical terminology
- Disease prevention strategies
- Student mentoring
- Administering student records
- Advanced anatomy knowledge
- Organizational skills
- Course lectures
- Student precepting
- Pharmacology
- Educational leadership
- Instructional design
- Reliability
- Active listening
- Public speaking
- Professionalism
- Mentoring proficiency
- Professional development planning
- Interpersonal skills
- Classroom management
- Developing curriculum
- Effective communication
- Coordinating student schedules
- Supervising students
- Analytical skills
- Multitasking
- Health program evaluation
- Academic advisement
- Completing physical assessments
- Course material preparation
- Clinical supervision
- Small group instruction
- Curriculum development
- Team collaboration
- Advising students
- Faculty collaboration
- Time management abilities
- Learning management systems
- Professional demeanor
- Academic advising
- Interdisciplinary collaboration
- Task prioritization
- Lesson plan development
- Video presentations
- Anatomy and physiology
- Classroom instruction
- Exercising and playing
- Animal nutrition
- Animal handling
- Infection control
- Pet handling
- Creativity and innovation
- Basic maintenance
- Supply management
- Animal care
- Test sample collection
- Enclosure maintenance
- Behavior analysis
- SOP compliance
- Physical fitness
- Animal nutrition management
- Vaccine administration
- Surgery preparation
- Tick removal
- Disease prevention
- Nutritious feeding
- Kennel disinfection
- Animal training
- Drug interactions
- Vital signs monitoring
- Topical medication application
- Dosage calculation
- Documentation accuracy
- Medication storage
- Daily living assistance
- Privacy and confidentiality
- Safety management
- Walking rounds
- Resident support
- Emergency response
- Medication administration
- Records updating
- Specimen collection
- Condition tracking
- Distribution recordkeeping
- Healthcare regulations
- Patient assessments
- Medical records management
- Patient observation
- Insurance verification
- Nutritional planning
- Educational activities
- Child development
- Household management
- Positive reinforcement
- Language skills
- CPR training
- Safety awareness
- Routine management
- Park supervision
- Behavior monitoring
- Overnight care
- Meal and snack preparation
- Time management
- Discipline
- Emotional intelligence
- Cultural sensitivity
- Maintaining safe environment
- Child supervision
- Childcare
- Critical thinking
- Basic first aid
- Child monitoring
- Transportation arrangements
- Meal and snack times
- Special needs experience
- Creative problem solving
- Monitoring screen time
- Activity planning
- Planning physical activities
- Board games
- Following directions
- Administering medicines
- Problem-solving
- Child safety procedures
- Giving medicines as appropriate
- Playing puzzles and games
- Early childhood development
- CPR certified
- Bathing and dressing
- Clear communication
- Personable nature
- Infant and toddler care
- Calm demeanor
- Licensed driver
- Schedule management
- Screen time rules
- Responsible driver
- Behavior management
- Upholding discipline rules
- Positive and professional
- Dependability
- Age-appropriate routines
- Reliable transportation
- Conflict resolution
- Exercise and outdoor activities
- Early childhood education
- Routine adherence
- Managing routines
- Homework assistance
- Housekeeping
- Follows directions
- Nutritional meal preparation
- Multitasking and organization
- Age-appropriate activities
- Keeping children safe
- Puzzle and game play
- Emotional and physical development assessment
- Certified in first aid and CPR
- Strong work ethic
- Educational activities planning
- Collecting loads
- Delivering laundered pieces
- Operating dryers
- Hanging items
- Updating logs
- Sorting personal clothing
- Folding laundry
- Operating equipment
- Machine maintenance
- Ironing and steaming
- Maintaining safety practices
- Laundry distribution
- Equipment training
- Detergent and additive expertise
- Quality control procedures
- Folding clothing
- Laundry equipment maintenance
- Laundry folding and storage
- Steam cleaning
- Garment inspection
- Health and safety regulations
- Load balancing
- Laundry room operations
- Sorting and transport
- Hanging pieces
- Drawer balancing
- Product restocking
- Returns processing
- Refunds and exchanges
- ID verification
- Inventory management
- Staff mentoring
- Point-of-sale system
- Records maintenance
- POS system operations
- Credit and cash transactions
- Point-of-sale system operation
- Cash drawer balancing
- Money handling
- Visual merchandising
- Customer service
- Hospitality and accommodation
- Liquor law compliance
- Online orders preparation
- Point of sale proficiency
- Customer service excellence
- Currency counting
- Expense tracking
- Training and onboarding
- Time management skills
- Liquor regulations and compliance
- Proficient in software
- Payment posting
- Checkout monitoring
- Complex Problem-solving
- Loyalty program promotion
- Reports and documents
- Basic math
- Cash handling
- Cash register systems
- Payment collection
- Written and verbal communication
- Merchandise restocking
- Point of sale operation
- Regulatory compliance
- Refund handling
- Identification checks
- Customer assistance
- Issue resolution
- Financial records oversight
- Payment processing
- Purchase assistance
- Sales transactions
- Retail merchandising
- Product knowledge
- Daily reporting
- Scanner operations
- Complaint resolution
- Spirit, wine, and beer expertise
- Inventory restocking
- Cash handling and management
- Order taking
- Inventory control
- Order verification
- Guest inquiries
- Staff training
- Cash management
- Order packaging
- Cash handling expertise
- Data entry
- Cash register operation
- Sales expertise
- Customer relations
- Merchandise exchange
- Ordering and stocking
- Product recommendations
- Loss prevention
- Credit card processing
- Report preparation
- Upselling techniques
- POS systems
- Research
- Analytical and critical thinking
- Social perceptiveness
- Organization
- Troubleshooting
- Organization and time management
- Type Software Proficiency
- Computer skills
- Quality assurance
- Flexible and adaptable
- Training & Development
- Cultural awareness
- MS office
- Recordkeeping
- Leadership
Accomplishments
I have been my grandfather personal Caregiver for 13 years and I feel that is a huge accomplishment and I also have been clean and sobor for 8 year that is Hugh accomplishment and I also get to get my own house soon that is a huge accomplishment 0lus im CPR certificate AED certificate and first aid certificate and I also got my medical assistance aid certificate to so I can pass and hand meds
Affiliations
A great church a great clean and sobor community and mora great school well two school actually it is really cool
Certification
https://nationalcprfoundation.com/wp-content/uploads/certificates/2025/5/6207449_14851910_c.pdf https://nationalcprfoundation.com/wp-content/uploads/certificates/2025/5/6207449_14851910.pdf. There are the first three of my certifications CPR AED And First Aid my other one Meicaial assistance aid to pass and handle meds I will give t9 you in person
Languages
English
Full Professional
Additional Information
Thank you for your time and patience and consideration I am truly grateful for all of that and I hope you like my cover letter and resume
Interests
My interst are hair makeup and nail and massage therapy that is why I am going to school for all of that Im am an open book i love to try new thing every day
Timeline
Janitor at Pwcc
PWCC
03.2021 - 08.2023
Personal Caregiver
Steve Stone
06.2010 - Current
Self Employed
SSI
01.2008 - 01.2009
Cashier Supervisor
The Source Clothing Company
01.2007 - 12.2008
Babysitter
My Next Door Neighbors
01.2003 - 09.2005
Certificate - Cosmetology
Aveda Institute of Boise
Certificate - Massage Therapy
Carrington College
G.E.D - Na
Robert Janess School From Pwcc
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