Jacqulyn Cattani
Courtland,VA
Summary
Trained Behavior Therapist leverages techniques to identify unhealthy behavioral patterns and implement proven processes to achieve desired outcomes. Uses exercises, activities and treatment plan to increase socialization and language skills to promote positive and meaningful relationships. Committed to making positive, life-changing impacts for individuals with developmental disabilities by employing psychological and educational approaches to modify and shape behaviors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Compass Behavioral Group
Suffolk, Virginia
09.2024 - Current
- Maintained accurate records of session notes and client progress reports in accordance with state regulations.
- Adhered to ethical standards set by governing bodies such as the American Psychological Association.
- Participated in interdisciplinary team meetings regarding treatment planning for clients.
- Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform.
- Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
- Implemented behavior intervention plans to motivate and help clients reach highest potential.
Patient Care Coordinator
Beach Eye Care
Virginia Beach , Va
02.2021 - 08.2021
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Delivered excellent patient experiences and direct care.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Liaised between hospital departments to facilitate effective communication.
- Worked with patients to schedule tests and procedures.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Educated patients by explaining preparation instructions for upcoming procedures and tests.
- Developed strategic relationships with general practitioners and coworkers to build strong network.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
Administrative Assistant to the Director
Courthouse Montessori School
Virginia Beach , VA
07.2019 - 02.2021
- Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed over 100 monthly invoices for organization of 100 people and maintained accurate processing and verification.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and implemented standard operating procedures for records handling.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Established administrative work procedures to track staff's daily tasks.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Education
Bachelors of Health Science - Health Science With A Minor in Psychology
Liberty University
Lynchburg, VA05.2025
Some College (No Degree) - Medical Administrative Assistant
Bryant And Stratton College
Virginia Beach Skills
- Data collection techniques
- Patient support
- Documentation & recordkeeping
- Observation
- Self-management
- Session video recording
- Therapy team planning
Certification
- Certified Medication Administration (MAT)
- Certified CPR/First AID
Timeline
Behavior Therapist
Compass Behavioral Group
09.2024 - Current
Patient Care Coordinator
Beach Eye Care
02.2021 - 08.2021
Administrative Assistant to the Director
Courthouse Montessori School
07.2019 - 02.2021
Bachelors of Health Science - Health Science With A Minor in Psychology
Liberty University
Some College (No Degree) - Medical Administrative Assistant
Bryant And Stratton College