Jacqulyn Collins
Bellport,NY
Summary
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
18
18
years of professional experience
Work History
Property Manager
Yardarm Beach Condominiums
01.2022 - 01.2025
- Collaborates with board members to establish and enforce community rules and regulations, maintaining a harmonious living environment for residents.
- Organize regular meetings with homeowners' associations to discuss updates on projects, address concerns, and gather feedback from residents.
- Coordinate the hiring process for contractors or service providers needed for repairs or renovations within the HOA property.
- Manage the full recruitment cycle for 30 + seasonal employees, including sourcing candidates, conducting interviews, and making job offers.
- Conduct performance evaluations for employees to assess job performance and provide feedback for improvement.
- Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances.
- Implement an online resident portal for easy access to community documents, announcements, and service requests resulting in improved communication and resident satisfaction.
Property Manager
Georgica Management
01.2021 - 01.2022
- Maintained effective internal controls over bookkeeping and operational activities in compliance with the best practice policies and guidelines including the Fair Housing and Equal Opportunity Act.
- Maintained daily clerical work; phone calls, property emails, invoices, follow-ups, and assist in company audits.
- Maintained all tenant files and related documentation regarding continuing eligibility and adjustments.
- Completed income verification and background checks to ensure eligibility with government regulations and LIHTC guidelines including following the Department of Housing and Urban Development (“HUD”) rules and regulations.
- Worked with NYS Covid Rental Relief Program for those who have been impacted by the pandemic.
- Showed vacant apartments utilizing knowledge of laws and standards that apply to the property management industry, Fair Housing, Landlord-Tenant Law, OSHA Standards, and local and state building codes.
- Effectively worked alongside compliance completing lease ups for several communities.
Property Manager
Conifer Reality
01.2019 - 01.2021
- Conducted interviews with prospective tenants and current tenants completing necessary paperwork.
- Effectively worked alongside compliance completing a lease-up of 50 LIHTC units.
- Worked closely with company lawyers regarding tenant delinquencies and lease violations.
- Maintained daily operations in all aspects; phone calls, property emails, invoices, follow ups, and assist in company audits.
- Worked with residents during the Covid Pandemic as an essential employee in a 55+Community.
- Oversaw lease administration processes, ensuring compliance with local regulations and timely renewals.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager
Community Housing Innovations
01.2017 - 01.2019
- Maintained office efficiency in all aspects; staff schedules, appointment scheduling, authorization of on-call maintenance for emergency shelters, data entry of tenants’ information, and customer service.
- Oversaw staff training providing opportunities to encourage growth and increase responsibility.
- Conducted weekly onsite inspections traveling from Nassau County to Suffolk County.
- Maintained compliance with State (OTDA), Local DSS, & Health Department standards to ensure zero violations and keep funding for programs- emergency shelters, temporary housing, supportive housing and permanent housing.
- Sustained working portfolio for 98 homes including emergency shelters, to guarantee safety for clients and staff.
- Worked closely with company lawyers regarding tenant delinquencies.
- Maintained effective internal controls over bookkeeping and operational activities in compliance with the best practice policies and guidelines including Fair Housing.
Leasing Consultant
Heatherwood Communities
01.2015 - 01.2017
- Conducted background checks to screen potential residents and completed application paperwork accurately, and performed data entry of personal residents’ personal information
- Responded promptly to tenant inquiries, maintaining high levels of customer satisfaction.
- Responded to requests and scheduled appointments for property showings.
Leasing Consultant
Home Properties
01.2011 - 01.2015
- Assisted in lease administration, ensuring compliance with regulations and company policies.
- Managed tenant applications, facilitating background checks and lease signings efficiently.
- Conducted property tours, showcasing amenities and features to prospective tenants.
Sales Manager
Arbonne International
01.2007 - 01.2013
- Mentored team members, fostering professional development and improving overall sales performance.
- Executed promotional campaigns, maximizing brand visibility and expanding customer reach in targeted demographics.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
B.A. - Business Administration & Human Resources
DeVry Institute of Technology
Long Island City, NY01.2007
AAS - Business Administration & Management
Suffolk County Community College
Selden, NY01.2004
Skills
- Microsoft Office proficiency
- Experience with Yardi Voyager software
- Google Drive
Timeline
Property Manager
Yardarm Beach Condominiums
01.2022 - 01.2025
Property Manager
Georgica Management
01.2021 - 01.2022
Property Manager
Conifer Reality
01.2019 - 01.2021
Property Manager
Community Housing Innovations
01.2017 - 01.2019
Leasing Consultant
Heatherwood Communities
01.2015 - 01.2017
Leasing Consultant
Home Properties
01.2011 - 01.2015
Sales Manager
Arbonne International
01.2007 - 01.2013
AAS - Business Administration & Management
Suffolk County Community College
B.A. - Business Administration & Human Resources
DeVry Institute of Technology
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