Jacqulyn Nicewander
Phoenix,AZ
Summary
Dynamic Medical Assistant with extensive experience at Carelock, excelling in patient care and clinical procedures. Proficient in EHR management and vital signs monitoring, I foster teamwork and ensure quality care. Recognized for implementing effective patient onboarding processes, enhancing operational efficiency, and delivering compassionate support in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant - Family Practice
Carelock
Phoenix, AZ
06.2025 - 09.2025
- Collected UA's from treatment centers.
- Scheduled their primary care appointments and follow up with their treatment plans accordingly for the providers.
- EKG's, brain checks, UA's, Injections.
- E clinical works.
- Assisted patients with onboarding and completion of medical forms.
- Conducted routine patient assessments and recorded vital signs accurately.
Medical Assistant
Arizona Endocrinology Center
Phoenix, AZ
05.2025 - 07.2025
- Assisted healthcare professionals by performing clinical tasks such as measuring vital signs, administering injections, and preparing patients for examinations.
- Managed patient records, scheduled appointments, and ensured a smooth flow of operations in the clinic.
- Provided compassionate patient care and maintained a sterile environment.
Lead Behavioral Health Technician
Hopess Residential Treatment Center
Phoenix, AZ
10.2023 - 06.2025
- Led a team of behavioral health technicians by providing guidance and support in the delivery of patient care.
- Monitored patient behaviors and emotional well-being, implemented therapeutic interventions, and collaborated with healthcare professionals to develop personalized care plans.
- Ensured compliance with safety and regulatory standards.
- Supervised daily activities of residents in therapeutic environment.
- Assisted staff in implementing individualized treatment plans for residents.
- Monitored resident behavior and reported changes to clinical team.
- Facilitated group therapy sessions to promote communication and teamwork.
- Trained new behavioral health technicians on facility protocols and procedures.
- Ensured compliance with safety regulations during all resident interactions.
- Maintained accurate documentation of resident progress and incidents.
- Collaborated with multidisciplinary team to enhance patient care strategies.
- Executed appropriate risk-assessment and mitigation strategies.
- Provided transportation for clients to appointments when necessary.
- Attended weekly staff meetings and provided updates on assigned cases.
- Monitored client vital signs such as temperature, pulse rate, respiration rate, and blood pressure, as required by policy or procedure.
- Performed medication management responsibilities, including administering medications as prescribed by the physician.
Medication Technician
Hopess Residential Treatment Center
Phoenix, AZ
10.2023 - 06.2025
- Administered prescribed medications to patients while ensuring adherence to safety protocols and health guidelines.
- Assisted in monitoring patient responses and reported any concerns to healthcare staff.
- Maintained accurate documentation of medication administration and participated in improving medication management processes.
Medical Assistant
OMNI Dermatology
Tempe, AZ
04.2025 - 05.2025
- Assisted healthcare dermatologist providers in delivering quality patient care by performing clinical and administrative duties.
- Responsibilities included taking patient histories, measuring vital signs, preparing examination rooms, assisting with procedures, managing patient records, scheduling appointments, and maintaining sterilization protocols.
Peer Support Specialist
New Method Healing Center
Phoenix, AZ
04.2023 - 10.2023
- Provided support and guidance to individuals who are navigating similar challenges and experiences offered empathy, encouragement and connection, helping others to build resilience and achieve their goals.
Education
Medical Assistant - Associate's degree
UEI College
Phoenix, AZ07.2025
Medical Assistant -
OMNI Dermatology
Tempe, AZ05.2025
HIGH SCHOOL DIPLOMA -
Ombudsman
Phoenix, AZ05.2023
Skills
- Teamwork
- Vital signs
- Medical procedure preparation
- Patient Education
- Medical office management
- Administrative experience
- Medication administration
- Dermatology Knowledge
- Patient observation
- Electronic health records (EHR) management
- Injections
- Blood Draws
- EClinicalWorks
- Quality Care
- Wound care
- Computer literacy
- Working with adult populations
- Customer service
- Medical scheduling
- Specimen collection
- Insurance verification and prior authorization
- Gastroenterology
- Phone triage
- ICD-10
- Crisis management
- Managing patient records
- Dermatology Procedures
- Medical claims processing
- Office experience
- Pharmacology
- Medical procedure assistance
- Patient rooming
- Customer support
- Physician offices
- Endocrinology
- Medical assisting
- Conflict resolution
- Basic life support
- Leadership
- EMR Systems
- Epic
- eClinicalWorks
- Ema
- AthenaHealth
- Managing allied health teams
- Lab equipment setup
- Electrocardiography (EKG)
- STD counseling
- Simple dressings
- Hand stitching
- Frozen section technique
- Cryostat proficiency
- Mohs micrographic surgery
Certification
- Certified Behavioral Health Technician
- Fingerprint Clearance Card
- First Aid Certification
- BLS Certification
- Certified Medical Assistant
- AED Certification
- CCMA Certification
- RMA
- CPR Certification
- Driver's License
Languages
- English, Fluent
- Spanish, Intermediate
Personal Information
Willing To Relocate: Anywhere
Languages
English
Professional
References
References available upon request.
Timeline
Medical Assistant - Family Practice
Carelock
06.2025 - 09.2025
Medical Assistant
Arizona Endocrinology Center
05.2025 - 07.2025
Medical Assistant
OMNI Dermatology
04.2025 - 05.2025
Lead Behavioral Health Technician
Hopess Residential Treatment Center
10.2023 - 06.2025
Medication Technician
Hopess Residential Treatment Center
10.2023 - 06.2025
Peer Support Specialist
New Method Healing Center
04.2023 - 10.2023
Medical Assistant - Associate's degree
UEI College
Medical Assistant -
OMNI Dermatology
HIGH SCHOOL DIPLOMA -
Ombudsman
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