Jacqulyn Manswell
Bourbonnais,IL
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Rhonda Yoder
01.2021 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Before/After School Counselor
Penny Greenlee
09.2022 - 05.2023
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Built productive, lasting connections with individual students.
- Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
- Provided homework assistance to students, reinforcing concepts learned during the school day.
- Cultivated an emotionally supportive environment where each student felt valued while addressing any conflicts that arose.
Dietary Aide
Lisa Price
01.2018 - 08.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Education
No Degree - Early Childhood Education
Olivet Nazarene University
Bourbonnais, IL05.2027
No Degree - Business Administration
Olivet Nazarene University
Bourbonnais, IL05.2027
High School Diploma -
Homeschooled
Washington, IA05.2020
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Cash Register Operation
- Active listener
Certification
First aide and CPR certified.
Timeline
Before/After School Counselor
Penny Greenlee
09.2022 - 05.2023
Barista
Rhonda Yoder
01.2021 - 07.2024
Dietary Aide
Lisa Price
01.2018 - 08.2020
No Degree - Early Childhood Education
Olivet Nazarene University
No Degree - Business Administration
Olivet Nazarene University
High School Diploma -
Homeschooled