Jacqulyn Rosenstein
Austin
Summary
Professional event coordination specialist with proven track record in planning, organizing, and executing successful events. Skilled in vendor management, budget oversight, and logistics. Strong focus on team collaboration and delivering tangible results. Known for adaptability and reliability in high-pressure and changing environments.
Accomplished Sales Executive with 5 years of experience in consistently promoting company brand, and 4 years experience building departments in a start up a company. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Gifted in building connections, demonstrating products and maintaining consistent sales. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Coordinator, Marketing, Customer Service
Zero Motorcycles
08.2024 - Current
- Coordinated logistics for multiple events, ensuring timely execution and adherence to client specifications.
- Oversaw on-site event operations, troubleshooting issues to maintain a seamless experience for attendees.
- Managed social media platforms, creating content that increased audience interaction and brand loyalty for dealers.
- Collaborated with sales teams to align marketing strategies with business objectives and drive revenue growth.
- Developed and implemented integrated marketing campaigns to enhance brand visibility and engagement for dealers.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
US Sales /Field Specialist
Ride CAKE
02.2023 - 03.2024
- Increased sales revenue by establishing and maintaining strong relationships with key clients.
- Developed and implemented strategic sales plans for product promotion and territory expansion.
- Exceeded sales targets consistently with effective prospecting, negotiation, and closing techniques..
- Managed sales pipeline effectively, prioritizing high-value leads to optimize conversion rates.
- Organized trade show appearances and networking events to drive brand awareness and generate leads.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained accurate and thorough records of leads and customer account information.
B2B Sales Executive
ONYX Motorbikes
04.2022 - 11.2022
- Built B2B Sales Department.
- Implemented CRM.
- Built Dealer Portal through Shopify.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Increased sales revenue by 2.5 Million in 7 months.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Executive Assistant to the Chief Executive Officer
ONYX Motorbikes
09.2020 - 04.2022
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Maintained HR department.
- Hired over 20 employees to build out departments.
Customer Service Executive
ONYX Motorbikes
09.2020 - 05.2021
- Described product and service details to customers to provide information on benefits and advantages.
- Implemented CRM.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Diagnosed customer issues with product.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Manually built MCOs for each order.
Sales Associate
Orange Theory
07.2018 - 09.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained number 1 Sales Associate with the most memberships sold 3 months in a row.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Associate of Science - Business
Tarrant County College District
Fort Worth, TX2017
High School Diploma -
Alamo Heights High School
San Antonio, TX03.2013
Skills
- Sales Development
- Quote and Proposal Management
- Executive Management Support
- Business Networking
- Business Administration
- Event Coordinating
- Salesforce, Hubspot
- Communication
- Google Workspace
- Shopify
- Outlook Teams
- Excel
Accomplishments
First women duo to cross North America on Electric Motorcycles- 2023.
Certification
Certified Notary Agent in the State of California.
October 19,2021 - October 19, 2025
Timeline
Event Coordinator, Marketing, Customer Service
Zero Motorcycles
08.2024 - Current
US Sales /Field Specialist
Ride CAKE
02.2023 - 03.2024
B2B Sales Executive
ONYX Motorbikes
04.2022 - 11.2022
Executive Assistant to the Chief Executive Officer
ONYX Motorbikes
09.2020 - 04.2022
Customer Service Executive
ONYX Motorbikes
09.2020 - 05.2021
Sales Associate
Orange Theory
07.2018 - 09.2019
High School Diploma -
Alamo Heights High School
Associate of Science - Business
Tarrant County College District