Jacqulyn Brown
San Francisco,CA
Summary
Site management professional with proven track record in coordinating projects and maintaining smooth operations. Skilled in logistics, scheduling, and resource management with strong focus on team collaboration and achieving results. Adaptable to changing needs and highly dependable, leveraging effective communication and problem-solving abilities to drive success. Known for fostering productive work environment and consistently delivering on goals. Committed professional provides excellent customer service and works to carry out events to highest of standards.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Site Coordinator / Housing Navigator
Housing Consortium of the East Bay
08.2022 - Current
- Developed strong relationships with different housing communities, ensuring timely completion of tasks and adherence to guidelines.
- Increased awareness among patients about available resources related to substance abuse treatment, by providing them with relevant information and encouragement.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
- Implemented innovative solutions to unforeseen site challenges, minimizing impact on project timeline and costs.
Personal Care Assistant
In Home Supportive Services
03.2010 - Current
- Shopped for groceries regularly in order to keep house stocked with necessities
- Scheduled daily and weekly care hours for client
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
Food Service Manager
Bayview Senior Services, Inc.
06.2019 - 10.2023
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Limited portion sizes and used garnishes to control food costs.
Activities Resource Coordinator
Bayview Senior Services, Inc
09.2011 - 06.2019
- Planned and evaluated recreation and athletic programs with recreation director to support community
- Transitioned participants between activities, rest periods and field trips
- Researched, planned and organized mentally stimulating activities for individuals between ages of 65 and up
- Engaged participants in recreational activities and team-building exercises
- Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
Scheduler
Goodwill Industries San Francisco
04.2008 - 03.2009
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions
- Completed daily logs for management review
- Increased workflow efficiency by developing crew lines and training team members on preferential bidding systems
- Gauged production progress to inform leaders of performance concerns
- Managed weekly calendar and recommended adjustments based on demand.
Student Aide
Girls 2000
06.2004 - 01.2008
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery
- Distributed learning materials such as worksheets, textbooks and supplemental activities
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing materials away.
Casual
United States Postal Service, USPS
11.2005 - 06.2007
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
- Proved successful working within tight deadlines and fast-paced atmosphere
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Associate of Arts: Food Service Systems Administration -
City College of San Francisco
San Francisco, CA05.2028
Certificate - General Workplace Knowledge
ADP Learning Center
Oakland08.2024
In Home Supportive Services - Personal Care Assistant -
NorCal Training Academy
San Francisco, CA04.2021
High School Diploma -
Downtown High School
San Francisco, CA06.2004
Skills
- Hiring standards
- Organization and Time management
- Staff Supervision
- Type 75 wpm
- Customer service
- Tech-savvy
- Appointment Scheduling
- Report analysis
- Inbound phone call handling
- Critical Thinking
- Health and safety service regulations
- Guest Relations
Certification
Licensed Security Guard, No. G103157
Being Organized
I am able to plan effecintly, locate things when needed. Creating this hobby keeps me on track with life and its responsibilities.
Timeline
Site Coordinator / Housing Navigator
Housing Consortium of the East Bay
08.2022 - Current
Food Service Manager
Bayview Senior Services, Inc.
06.2019 - 10.2023
Activities Resource Coordinator
Bayview Senior Services, Inc
09.2011 - 06.2019
Personal Care Assistant
In Home Supportive Services
03.2010 - Current
Scheduler
Goodwill Industries San Francisco
04.2008 - 03.2009
Casual
United States Postal Service, USPS
11.2005 - 06.2007
Student Aide
Girls 2000
06.2004 - 01.2008
In Home Supportive Services - Personal Care Assistant -
NorCal Training Academy
High School Diploma -
Downtown High School
Associate of Arts: Food Service Systems Administration -
City College of San Francisco
Certificate - General Workplace Knowledge
ADP Learning Center
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