Jacy Duncan
Project Management Specialist
Douglasville,GA
Summary
Dynamic Project Management Specialist with a proven track record in effective communication, logistical planning, and customer service for both internal teams and external vendors. Proficient in Microsoft Office Suite, including Excel and PowerPoint, as well as Adobe applications, enabling the delivery of high-quality presentations and reports. Demonstrates exceptional organizational skills and attention to detail while managing multiple concurrent projects under tight deadlines. Extensive experience in meeting planning, travel arrangements, logistics coordination, and catering services, complemented by advanced expertise in Concur expensing.
Overview
14
14
years of professional experience
Work History
Project Management Specialist
Monster Energy Company
Atlanta, GA
09.2022 - Current
- Oversaw project management processes, coordinating efforts across functions to achieve successful outcomes on schedule and within financial limits.
- Crafted detailed project plans that integrated timelines, allocated resources efficiently, and established robust risk management strategies.
- Analyzed existing processes and introduced enhancements that significantly improved efficiency and reduced turnaround times for projects.
- Organized and facilitated sessions with stakeholders to gather detailed requirements and align project objectives with business needs.
- Managed relationships with bottling partners to facilitate incentive payouts aimed at driving sales initiatives.
Administrative Assistant
MONSTER ENERGY COMPANY
02.2021 - 09.2022
- Coordinated administrative tasks to enhance operational efficiency for major sales team.
- Reviewed and reconciled Concur reports to maintain compliance with company expense policies.
- Managed invoice payment processes by liaising with accounts payable team to maintain financial accuracy.
- Managed documentation and verification of sales incentive payouts to maintain compliance and accuracy.
- Achieved seamless logistics management for NASCAR and Supercross events through effective ticket allotment strategies. Enhanced operational efficiency by coordinating with various teams for successful event execution. Delivered high-quality support to ensure positive attendee experiences.
- Coordinated with directors and vice president general managers from seven divisions to ensure alignment on strategic initiatives.
TEAM LEAD
PIEDMONT URGENT CARE BY WELLSTREET
09.2015 - 02.2021
- Managed front desk staff and developed training modules to enhance service quality.
- Collaborated with practice manager to streamline processes and enhance client satisfaction in a high-demand practice.
- Executed patient greeting procedures while confirming insurance coverage and co-pay obligations tailored to individual plans.
- Achieved seamless onboarding of new staff through effective training initiatives at corporate office and clinic. Streamlined communication by managing phone inquiries and document scanning. Enhanced operational efficiency by coordinating supply orders for entire building. Improved staff productivity by creating efficient schedules. Fostered team cohesion through well-organized outings and events.
OFFICE MANAGER
FLEXTECS
08.2012 - 08.2015
- Executed thorough audits and systematic alphabetization of third-party documents for efficient digital filing.
- Coordinated discussions with multiple vendors regarding contract processing and security.
- Conducted training sessions to enhance knowledge and performance of all new hires.
- Maintained a clean and organized facility while coordinating schedules for all staff members.
Education
High School Diploma -
Wood Memorial High School
Oakland City, IN05-2005
Skills
- Skilled in fostering client partnerships
- Advanced knowledge of Microsoft Office software
- Constructive attitude
- Strategic planning and organization
- Facilitating team cohesion
- Clerical support proficiency
- Adept at facilitating training programs
- Precise task management
Timeline
Project Management Specialist
Monster Energy Company
09.2022 - Current
Administrative Assistant
MONSTER ENERGY COMPANY
02.2021 - 09.2022
TEAM LEAD
PIEDMONT URGENT CARE BY WELLSTREET
09.2015 - 02.2021
OFFICE MANAGER
FLEXTECS
08.2012 - 08.2015
High School Diploma -
Wood Memorial High School