JACYNTHIA GERTON
LOUISVILLE,KY
Summary
Dedicated Medical Assistant with a proven track record at Associates in Dermatology, excelling in patient care and clinical efficiency. Mastered HIPAA compliance and patient scheduling, enhancing clinic operations and patient satisfaction. Known for exceptional communication skills and professionalism, significantly improving patient experiences and fostering trust in healthcare services.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Assistant
Associates in Dermatology
08.1998 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Associates In Science - Medical Assistant
Kentucky College of Business
Louisville, KY05.1998
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Specimens collection and processing
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Sterilization techniques
- First aid
- Sterile technique
Certification
Certified Dermatology Tech (CDT)
Timeline
Medical Assistant
Associates in Dermatology
08.1998 - Current
Certified Dermatology Tech (CDT)
Associates In Science - Medical Assistant
Kentucky College of Business
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