Jaczary Rojas
Brooklyn
Summary
Refilling and rotating items to maintain well-stocked inventory. Friendly, reliable and very patient to get things done,I specifically like to take care of children and be patient. Prioritization abilities paired with excellent service skills. Hardworking employee with customer service, multitasking learn and perform new tasks. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Bakery Cashier
Gshmak bakery
Brooklyn
08.2024 - 02.2025
- Operated cash registers, processed transactions, and handled cash accurately.
- Offered product recommendations and provided information on bakery items to customers.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Reconciled daily transactions using POS system to ensure accuracy of sales records.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Handled customer inquiries in a professional manner, providing accurate information regarding products and services.
- Answered phone calls to assist customers with questions and orders.
- Processed customer orders quickly and accurately, including cash and credit card payments.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Answered telephone calls promptly in a polite manner taking accurate messages when necessary.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Maintained work area and kept cash drawer organized.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Processed returns or exchanges quickly and accurately.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Organized deliveries by sorting and stocking receivables
- Maintained an organized and clean work environment at all times.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Utilized POS system to receive and process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served hot or cold beverages.
- Worked effectively in team environments to make the workplace more productive.
Bakery Cashier
Weiss Bakery
Brooklyn
03.2023 - 08.2024
- Operated cash registers, processed transactions, and handled cash accurately.
- Offered product recommendations and provided information on bakery items to customers.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Assisted in food preparation when needed during busy periods or special events.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Reconciled daily transactions using POS system to ensure accuracy of sales records.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service to foster satisfaction and loyalty.
- Established good relationships with regular customers through conversation about their needs or preferences.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept abreast of new products available in order to provide customers with appropriate information.
- Coordinated with bakery team to fulfill large orders and special event requests.
- Assisted co-workers whenever possible when extra help was needed during peak business hours.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Processed customer orders quickly and accurately, including cash and credit card payments.
- Personalized cakes by writing desired words or adding other customizations.
- Answered telephone calls promptly in a polite manner taking accurate messages when necessary.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Utilized POS system to receive and process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served hot or cold beverages.
Family Babysitter
At Home
Brooklyn
01.2023 - 03.2023
- Put babies down for naps or bedtime routines following parent's instructions.
- Read stories and played alphabet games to promote early literacy.
- Enforced rules set by the parents regarding television time, toys, snacks.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Organized creative activities to develop children's physical, emotional and social growth.
- Communicated with parents about daily activities and any concerning behaviors.
- Observed children during snack time to prevent choking.
- Changed diapers as needed.
- Bathed and dressed infants and toddlers.
- Responsibly watched children while parents were out.
Salesperson
Angels world
Brooklyn
09.2022 - 01.2023
- Educated customers about products and services offered by the company.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Posed as models for advertising, artistic creation and display of goods.
- Organized store by returning merchandise to proper areas and restocked displays.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Merchandised and signed apparel areas with consistent visual merchandising approach.
- Audited inventory to identify and correct discrepancies.
- Bagged or packaged purchases and wrapped gifts.
- Assisted in selecting clothing items based on customer needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed cash, credit card, and other payment methods accurately and efficiently.
- Cleaned shelves, counters and tables to maintain organized store.
Assistant Manager
Fabco Shoes
Brooklyn
08.2021 - 09.2022
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Recruited and trained new employees to meet job requirements.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Checked incoming shipments for damage or discrepancies against purchase orders.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Conducted regular cycle counts to verify accuracy of inventory records.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Processed returns, refunds, and exchanges efficiently and courteously.
- Provided excellent customer service at all times while interacting with customers.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Organized backroom storage areas for efficient retrieval of items.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Sorted merchandise into appropriate areas according to size, type, style, color.
- Created attractive window displays using mannequins and props as directed by management team.
- Performed price changes as instructed by management team.
- Maintained accurate inventory records in accordance with company standards.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Cashier Helper
El mango Rico Market
Brooklyn
12.2020 - 07.2021
- Backed up cashiers ringing up large number of customers by bagging products.
- Processed customer payments quickly and returned exact change and receipts.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Interacted politely with customers to promote quality service during checkout.
- Assisted with stocking shelves with new inventory from back room storage areas.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to social distancing protocols and wore mask or face shield.
- Utilized barcode scanners to process sales more efficiently.
- Swept and mopped front end during shifts to maintain professional appearance.
- Maintained financial records by counting cash and recording tips at end of shift.
- Maintained work area and kept cash drawer organized.
- Maintained a clean work environment by wiping down counters and surfaces regularly.
- Processed payments including credit cards, checks, gift cards, coupons.
- Answered customer inquiries regarding products, promotions, and pricing.
- Operated POS systems efficiently by entering data accurately into registers.
- Handled merchandising and restocking needs for multiple checkout lanes.
Education
High School Diploma -
Franklin Delano Roosevelt High School
5800 20th Ave Brooklyn NY06-2020
Skills
- Processing payments
- Allergy awareness
- Personal hygiene
- Cash register maintenance
- POS system operation
- Phone etiquette
- Efficient multi/tasker
- Efficient typing
- Efficient leadership
Languages
Spanish
Full Professional
English
Limited
Timeline
Bakery Cashier
Gshmak bakery
08.2024 - 02.2025
Bakery Cashier
Weiss Bakery
03.2023 - 08.2024
Family Babysitter
At Home
01.2023 - 03.2023
Salesperson
Angels world
09.2022 - 01.2023
Assistant Manager
Fabco Shoes
08.2021 - 09.2022
Cashier Helper
El mango Rico Market
12.2020 - 07.2021
High School Diploma -
Franklin Delano Roosevelt High School
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