Experienced Information Technology Cyber Security Manager with over 20 years of diverse expertise in leading security operations, digital business transformation, network security, IT management, experience in It tools research and retail marketing & business management. Proven ability to drive security initiatives, enhance security postures, and safeguard enterprise information assets even with a low budget. A trusted leader adept at partnering with business groups to deliver innovative IT solutions that align with organizational strategic goals. Extensive experience in building and leading high-performance teams. Skilled in developing security awareness programs, managing IT projects, and collaborating with both technical and non-technical stakeholders.
Hi, I’m
Jad Al-Bjaly
Mebane,NC
Summary
Overview
22
years of professional experience
1
Certification
Work History
Guilford County
Information Technology Security Manager
10.2020 - Current
Job overview
- Lead all security project initiatives and implement solutions to protect enterprise information assets
- Develop and manage a comprehensive security awareness program
- Assess and improve deployed security solutions, identifying efficiencies and new controls.
Alamance County Government
Network Security Engineer
04.2018 - 10.2020
Job overview
- Managed countywide systems, network infrastructure, firewalls, and communication systems
- Improved security posture through HIPAA and PCI compliance in architecture and software design
- Conducted daily vulnerability assessments and implemented necessary fixes
- Provided end-user education/training and executed phishing security tests
- Supported virtual environments, applications, and datacenters.
Alamance County Government
Network Engineer
01.2018 - 10.2020
Job overview
- Implemented and optimized internal networks
- Managed client-side security via anti-malware and firewall policies
- Provided second/third-tier technical support and mentorship to PC Support Specialists
- Participated in planning, designing, and maintaining network infrastructures.
Alamance County Government
Network Specialist II
08.2015 - 10.2020
Job overview
- Provided technical direction for county systems and networks
- Offered telephone support to customers and managed technical escalations
- Maintained on-call schedule for 24-hour support and escalations
- Planned, designed, implemented, tested, supported, and maintained network environments.
HCL Technologies
Sr. Analyst
01.2015 - 07.2015
Job overview
- Established service status review meetings and managed a tech support team
- Monitored call quality and coached employees on improvements
- Resolved complex technical issues and provided training on best practices.
Swift Mart LLC
Convenience Stores Manager/Co-Owner
02.2005 - 08.2013
Job overview
- Managed daily operations of multiple stores and restaurant locations
- Developed strategies to increase sales and improve profitability
- Supervised and trained staff, ensuring compliance with regulations and company policies
- Managed IT systems including POS, VOIP, security cameras, and software.
International Accents
Digital Marketing Manager
06.2002 - 09.2005
Job overview
- Developed and managed digital marketing strategies to drive traffic and sales
- Managed IT systems and provided technical support
- Analyzed marketing campaign performance and managed IT-related budgets.
Education
MyComputerCareerRaleigh, NC
Certificaitons from Network And System Administration/Administrator
06.2015
University Overview
Philadelphia University Jordan
Bachelor of Science from Business Networking & Systems Managment
09.2004
University Overview
Skills
Leadership Skills
- Business Acumen
- Technology Vision and Strategic Planning
- Process Improvement
- Budget Management
- Contract Negotiation
- Change Management
- Digital Business Transformation
- Teams Integration
- Team Development
- Organizational Leadership
- Vendor Management
- Project Management
- Risk Management and Compliance
- Business Continuity and Disaster Recovery
- Policy Creation and Implementation
- Enterprise Architecture
Information Security Skills
- Identify and Access Management
- Threat Management
- Incident Response
- Risk Management
- Segregation of Duties
- Security Compliance
- Vulnerability Testing & Assessments
- Next Gen Firewall & WAF Migrations
- Next Gen EDR/EXD/MDR Migrations
- Next Gen Web Email Sec Migrations
- Security Awareness Training
- Physical Security
- Network Security
Technical Skills
- Infrastructure Design and Management
- Active Directory Windows Server 2000 through 2019
- Microsoft Exchange
- Microsoft Office/O365
- Cloud Computing
- Microsoft Azure
- Virtualization
- Microsoft Hyper-V VMWare
- Virtual Environments Support
- Technical Support and Mentorship
- Backup/Data Recovery
- Power BI
- Power Platform
- Microsoft SharePoint
- Microsoft Teams
- CRM Solutions
Accomplishments
Accomplishments
- Led multiple migrations of firewalls, legacy systems, and software, ensuring seamless transitions and enhanced security.
- Successfully led a project to redesign subnets, enhancing network performance and security.
- Directed a team to identify and address vulnerabilities using automated penetration testing tools, significantly improving our security posture.
- Led an enterprise upgrade from an analog phone system to a digital VOIP system, increasing work efficiency and reducing costs.
- Implemented a county-wide enterprise-secure Wi-Fi network, increasing customer and employee satisfaction while reducing costs.
- Nominated for the SOAR Award for outstanding performance in County Government.
- Saved the county money and resources by reevaluating and researching better cybersecurity tools.
- Negotiated contracts to drive costs down, avoiding additional tax dollars while reinvesting savings into more tools without requesting additional funds.
At Guilford County, I have led a significant transformation of our cybersecurity culture over the past two years. This includes implementing a comprehensive cybersecurity awareness program that increased our baseline cybersecurity awareness from 60% to 93% within two years.
During my leadership, the cybersecurity team has grown from one professional to a team of five, and our cybersecurity tools have improved, resulting in an increase in our external cybersecurity score from a C to an A within three years. Additionally, we achieved zero account takeovers for three consecutive years and promptly mitigated security incidents without leaving any fingerprints from attackers.
Key Achievements:
Certification
- Microsoft: Microsoft Technology Associate (MTA) Awarded in Dec-2014
- Microsoft: Microsoft Certified Solutions Associate (MCSA) Awarded in Feb-2015
- CompTIA: IT Operations Specialist (CIOS) Awarded in May-2015
- CISCO: Cisco Certified Network Associate (CCNA) Awarded in June-2016
- Fortinet: Network Security Engineer (NSE4) Awarded in Mar 2021
- UNC SOG: Certified Government Chief Information Officer (CGCIO) Awarded in June-2024
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Information Technology Security Manager
Guilford County
10.2020 - Current
Network Security Engineer
Alamance County Government
04.2018 - 10.2020
Network Engineer
Alamance County Government
01.2018 - 10.2020
Network Specialist II
Alamance County Government
08.2015 - 10.2020
Sr. Analyst
HCL Technologies
01.2015 - 07.2015
Convenience Stores Manager/Co-Owner
Swift Mart LLC
02.2005 - 08.2013
Digital Marketing Manager
International Accents
06.2002 - 09.2005
MyComputerCareer
Certificaitons from Network And System Administration/Administrator
Philadelphia University Jordan
Bachelor of Science from Business Networking & Systems Managment
- Microsoft: Microsoft Technology Associate (MTA) Awarded in Dec-2014
- Microsoft: Microsoft Certified Solutions Associate (MCSA) Awarded in Feb-2015
- CompTIA: IT Operations Specialist (CIOS) Awarded in May-2015
- CISCO: Cisco Certified Network Associate (CCNA) Awarded in June-2016
- Fortinet: Network Security Engineer (NSE4) Awarded in Mar 2021
- UNC SOG: Certified Government Chief Information Officer (CGCIO) Awarded in June-2024
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