Jad Iskandar
Vienna
Summary
Aspiring international business professional with a strong foundation in international business courses and client service. Provided support to a variety of clients with excellent customer service, ensuring their needs were quickly and accurately resolved. Interested in obtaining an internship in the following during the summer 2025 campaign: Business Operations, Business Analytics, Development Representative, Finance, and Project Management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Intern
IRG Concepts F&B
05.2024 - 08.2024
- As a Food and Beverage Intern, I have had the opportunity to work in every position within the restaurant, gaining a comprehensive understanding of operations. My experience ranges from kitchen prep and cooking to front-of-house service and management. Currently, I am training as a supervisor, where I am responsible for overseeing daily operations, managing staff, and ensuring excellent customer service. This hands-on experience has honed my skills in team leadership, multitasking, and problem-solving, preparing me for a future career in many industries.
Host/Restaurant Waiter
California Pizza Kitchen
08.2019 - 05.2020
- Coordinated dining room staff and instructed sections for waiters
- Answered phones promptly to ensure reservations and orders were organized
- Resolved conflicts with customers when it was necessary
- Provided customers with accurate wait times and structured waiting list.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - International Business
Saint Louis University-Madrid
Madrid, Spain12.2025
High School Diploma -
Marshall High School
Falls Church, VA06.2021
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Team Collaboration
- Customer Service
- Responsiveness
- Problem Solving
- Payroll improvement
- Operations research
Certification
Microsoft Office Specialist: Microsoft Excel 2016
Clubs
- Member of the Arab club at SLU Madrid
- Played in a soccer rec league in Spain.
Additional Information
Expanded my cultural awareness and adaptability by extensively traveling throughout Europe.
Languages
English
Native or Bilingual
Spanish
Limited Working
Arabic
Limited Working
Timeline
Food and Beverage Intern
IRG Concepts F&B
05.2024 - 08.2024
Host/Restaurant Waiter
California Pizza Kitchen
08.2019 - 05.2020
Bachelor of Science - International Business
Saint Louis University-Madrid
High School Diploma -
Marshall High School
Microsoft Office Specialist: Microsoft Excel 2016
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