Summary
Overview
Work History
Education
Skills
Timeline
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Jada Alexander

Pearl,MS

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

8
8
years of professional experience

Work History

Receptionist

B1 Nursing Care
09.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.

Daycare Worker

A Fresh Start
09.2019 - 10.2021
  • SUMMARY
  • Hardworking ,with excellent organizational and multitasking abilities gained during extensive work with young children
  • Offering history of working well with team members, administrators and parents to support needs of every child
  • Naturally lifts up students and helps every child
  • Reading
  • Child Care
  • Positive Relationships
  • Good Judgment
  • Professional Demeanor
  • Childcare
  • Experience Caring For
  • Children
  • Positive Attitude
  • Written And Verbal
  • Implemented afterschool and summer camp curriculum
  • Supervised assistants, aides and volunteers in classroom
  • Adapted to individual needs of teachers and students
  • Exercised discretion in handling confidential information and materials
  • Established and maintained good communication with parents
  • Instructed students in citizenship, basic communication skills
  • Established supportive and compassionate relationship with students with special needs
  • Demonstrated consistent awareness for each student's safety and whereabouts
  • Communicated and interacted with students, parents, staff and community in positive manner
  • Demonstrated patience and self-control in dealing with students and staff
  • Met emotional, social, physical and cognitive needs of each child
  • Developed awareness of each student's special needs
  • Assisted parents to increase knowledge, understanding, skills and experience in basic child development
  • Provided well-supervised and safe learning environment
  • Maintained inventory of educational materials and supplies
  • Demonstrated effective leadership, team building and written skills
  • Monitored appropriate use and care of equipment, materials and facilities
  • Communicated with supervisor and colleagues in appropriate manner
  • Developed and maintained positive working relationship with parents
  • Enforced school and class rules to help teach students proper behavior
  • Implemented strategies supporting student, building and district goals
  • Provided, solicited and responded constructively to formal and informal feedback
  • Ensured safety of staff and students by maintaining site and classrooms for operation
  • Took all necessary and reasonable precautions to protect students, equipment, materials and facilities
  • Discussed pupil's academic and behavioral attitudes and
  • Communication achievements with parents
  • Promoted critical thinking through inquiry, problem-solving and reflection in lessons
  • Shared in supervision of students in out-of-classroom activities
  • Partnered with colleagues to plan, create and deliver daily lesson plans
  • Assisted teacher with collating and distributing materials
  • Collaborated with peers to enhance instructional environment
  • Prepared and gathered materials for instructional purposes
  • Maintained classroom discipline using developmentally appropriate techniques
  • Assisted teaching staff in preparation of lessons, materials and equipment
  • Worked flexible hours without direct supervision, including some evenings
  • Helped supervise students in classes, during transitions, during lunch and recess
  • Identified and selected appropriate instructional materials aligned to content standards
  • Taught utilizing knowledge of acceptable techniques and capabilities of students.

Sales Associate

The Children's Place
10.2018 - 01.2019
  • Maintained enthusiastic, assertive and professional demeanor in serving customers
  • Handled each customer transaction professional and friendly manner
  • Increased familiarity with technical products and services
  • Assisted Store Manager with daily operation of store
  • Upheld neat, clean and organized store and stockroom
  • Maintained clean store environment, including restrooms
  • Demonstrated awareness and compliance with Loss Prevention and safety policies and procedures
  • Assisted customers at counter, via email and phone
  • Participated in keeping selling floor and merchandise clean and organized
  • Listened to customers' needs while presented possible solutions
  • Spoke, read, wrote English language in proficient manner
  • Provided excellent customer service, greet and assist customers
  • Ensured store looked presentable and inviting to customers
  • Worked assigned hours and maintained flexible schedule.

Daycare Assistant

, Lambs Of God
02.2017 - 08.2017
  • Prepared and gathered materials for instructional purposes
  • Ensured safety of staff and students by maintaining site and classrooms for operation
  • Communicated with supervisor and colleagues in appropriate manner
  • Took all necessary and reasonable precautions to protect students, equipment, materials and facilities
  • Implemented afterschool and summer camp curriculum
  • Conducted safety checks and ensured safe learning environment.

Education

Associate Of Applied Arts -

Hinds Community College
Raymond, MS
05.2019

Skills

  • Customer Complaint Resolution
  • Data Research and Analysis
  • Delivery Coordination
  • Call Answering and Routing
  • Visitor and Customer Relations
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Appointment Confirmation
  • Google Docs
  • Reminder Calls
  • Telephone Answering

Timeline

Receptionist

B1 Nursing Care
09.2022 - Current

Daycare Worker

A Fresh Start
09.2019 - 10.2021

Sales Associate

The Children's Place
10.2018 - 01.2019

Daycare Assistant

, Lambs Of God
02.2017 - 08.2017

Associate Of Applied Arts -

Hinds Community College

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Jada Alexander