Jada Alexander
Pearl,MS
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
8
8
years of professional experience
Work History
Receptionist
B1 Nursing Care
Pearl, MS
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
Daycare Worker
A Fresh Start
Pearl, MS
09.2019 - 10.2021
- SUMMARY
- Hardworking ,with excellent organizational and multitasking abilities gained during extensive work with young children
- Offering history of working well with team members, administrators and parents to support needs of every child
- Naturally lifts up students and helps every child
- Reading
- Child Care
- Positive Relationships
- Good Judgment
- Professional Demeanor
- Childcare
- Experience Caring For
- Children
- Positive Attitude
- Written And Verbal
- Implemented afterschool and summer camp curriculum
- Supervised assistants, aides and volunteers in classroom
- Adapted to individual needs of teachers and students
- Exercised discretion in handling confidential information and materials
- Established and maintained good communication with parents
- Instructed students in citizenship, basic communication skills
- Established supportive and compassionate relationship with students with special needs
- Demonstrated consistent awareness for each student's safety and whereabouts
- Communicated and interacted with students, parents, staff and community in positive manner
- Demonstrated patience and self-control in dealing with students and staff
- Met emotional, social, physical and cognitive needs of each child
- Developed awareness of each student's special needs
- Assisted parents to increase knowledge, understanding, skills and experience in basic child development
- Provided well-supervised and safe learning environment
- Maintained inventory of educational materials and supplies
- Demonstrated effective leadership, team building and written skills
- Monitored appropriate use and care of equipment, materials and facilities
- Communicated with supervisor and colleagues in appropriate manner
- Developed and maintained positive working relationship with parents
- Enforced school and class rules to help teach students proper behavior
- Implemented strategies supporting student, building and district goals
- Provided, solicited and responded constructively to formal and informal feedback
- Ensured safety of staff and students by maintaining site and classrooms for operation
- Took all necessary and reasonable precautions to protect students, equipment, materials and facilities
- Discussed pupil's academic and behavioral attitudes and
- Communication achievements with parents
- Promoted critical thinking through inquiry, problem-solving and reflection in lessons
- Shared in supervision of students in out-of-classroom activities
- Partnered with colleagues to plan, create and deliver daily lesson plans
- Assisted teacher with collating and distributing materials
- Collaborated with peers to enhance instructional environment
- Prepared and gathered materials for instructional purposes
- Maintained classroom discipline using developmentally appropriate techniques
- Assisted teaching staff in preparation of lessons, materials and equipment
- Worked flexible hours without direct supervision, including some evenings
- Helped supervise students in classes, during transitions, during lunch and recess
- Identified and selected appropriate instructional materials aligned to content standards
- Taught utilizing knowledge of acceptable techniques and capabilities of students.
Sales Associate
The Children's Place
Pearl, MS
10.2018 - 01.2019
- Maintained enthusiastic, assertive and professional demeanor in serving customers
- Handled each customer transaction professional and friendly manner
- Increased familiarity with technical products and services
- Assisted Store Manager with daily operation of store
- Upheld neat, clean and organized store and stockroom
- Maintained clean store environment, including restrooms
- Demonstrated awareness and compliance with Loss Prevention and safety policies and procedures
- Assisted customers at counter, via email and phone
- Participated in keeping selling floor and merchandise clean and organized
- Listened to customers' needs while presented possible solutions
- Spoke, read, wrote English language in proficient manner
- Provided excellent customer service, greet and assist customers
- Ensured store looked presentable and inviting to customers
- Worked assigned hours and maintained flexible schedule.
Daycare Assistant
, Lambs Of God
02.2017 - 08.2017
- Prepared and gathered materials for instructional purposes
- Ensured safety of staff and students by maintaining site and classrooms for operation
- Communicated with supervisor and colleagues in appropriate manner
- Took all necessary and reasonable precautions to protect students, equipment, materials and facilities
- Implemented afterschool and summer camp curriculum
- Conducted safety checks and ensured safe learning environment.
Education
Associate Of Applied Arts -
Hinds Community College
Raymond, MS05.2019
Skills
- Customer Complaint Resolution
- Data Research and Analysis
- Delivery Coordination
- Call Answering and Routing
- Visitor and Customer Relations
- Computer Proficiency
- Positive Attitude and Energetic
- Data Entry and Database Software
- Appointment Confirmation
- Google Docs
- Reminder Calls
- Telephone Answering
Timeline
Receptionist
B1 Nursing Care
09.2022 - Current
Daycare Worker
A Fresh Start
09.2019 - 10.2021
Sales Associate
The Children's Place
10.2018 - 01.2019
Daycare Assistant
, Lambs Of God
02.2017 - 08.2017
Associate Of Applied Arts -
Hinds Community College