Jada Amos
Arlington,TX
Summary
Obtained several years of customer service experience and acquired excellent people skills that have been strengthened as a Probation Officer. Experience in court settings per internship at Tarrant County Juvenile Services. Multitasking and an ability to manage an energetic work environment are my strongest workplace assets.
Overview
4
4
years of professional experience
Work History
Community Supervision Officer
Community Supervision And Corrections Department
01.2024 - Current
- Enhances public safety by effectively monitoring and supervising assigned caseload of 150 offenders.
- Investigates suspected violations promptly, taking appropriate action as needed to maintain community safety standards.
- Implements electronic monitoring systems when necessary to ensure strict adherence to conditions of supervision.
Sales Associate
Target
07.2020 - 12.2023
- Stayed ahead of current promotions, exchange policies, payment policies, and security procedures.
- Coached approximately 10 employees at a time on effective sales, service, and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Intern
Scott D. Moore Juvenile Justice Center
09.2023 - 11.2023
- Shadowed approximately 20 court and field probation officers during their daily routines.
- Aided probation officers during office visits with juveniles and their families.
- Assisted with conducting Chronological Reports on juvenile offenders.
Education
Associate of Arts - Criminal Justice
Tarrant County College
Arlington, TX12.2023
Bachelor of Arts - Criminology/Criminal Justice
University of Texas, Arlington
Arlington, TX12.2023
Skills
- Sales background
- Team management
- Customer Support
- De-Escalation Techniques
- Risk and needs assessments
- Training and mentoring
- Documentation
- Case Management
Accomplishments
- Managing large caseload of over 150 defendants.
- Awarded Dean's List 3 times between Tarrant County College and the University of Texas at Arlington.
Timeline
Community Supervision Officer
Community Supervision And Corrections Department
01.2024 - Current
Intern
Scott D. Moore Juvenile Justice Center
09.2023 - 11.2023
Sales Associate
Target
07.2020 - 12.2023
Associate of Arts - Criminal Justice
Tarrant County College
Bachelor of Arts - Criminology/Criminal Justice
University of Texas, Arlington