Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Bailey

Rock Hill,SC

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Associate

Rue 21
Pineville, NC
07.2024 - 10.2024
  • Performed cash register functions accurately and efficiently.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.

Key Holder

Rue 21
Rock Hill, SC
09.2023 - 05.2024
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Assisted in general housekeeping to maintain store image.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Assisted customers with product selection and resolving complaints.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Replenished merchandise displays throughout the store as needed.

Camp Counselor

Ebenezer Animal Hospital
Rock Hill, SC
03.2020 - 04.2024
  • I worked as a camp counselor at a veterinary hospital.
  • Assist with taking animals to the back. Maintaining their kennels, keeping them clean.
  • Assist with treatments for the animals in the hospital.
  • Assist the animals outside with exercising and bathroom breaks.
  • Maintained a clean environment for both the animals and associates.

Education

High School Diploma -

Riverwalk Academy
Rock Hill, SC
05-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Problem solving
  • Safety and cleanliness standards
  • Stock replenishment
  • Work Planning and Prioritization
  • Reliable and punctual
  • Team building
  • Computer skills
  • Self motivation

Timeline

Associate

Rue 21
07.2024 - 10.2024

Key Holder

Rue 21
09.2023 - 05.2024

Camp Counselor

Ebenezer Animal Hospital
03.2020 - 04.2024

High School Diploma -

Riverwalk Academy

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