Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Bates

Norfolk,VA

Summary

Dynamic and results-driven professional with a strong customer service focus, honed at Which Wich Superior Sandwiches. Proven team leader skilled in problem-solving and cash handling, consistently enhancing customer satisfaction and operational efficiency. Recognized for fostering positive relationships and maintaining a clean, safe work environment. Flexible and adaptable, ready to contribute to team success.

Overview

3
3
years of professional experience

Work History

Shift Leader

Which Wich Superior Sandwiches
04.2024 - 06.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Sales Associate

Carters Oshkosh
01.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Service Champion

Taco Bell
05.2022 - 06.2024
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.

Education

Lake Taylor High School
Norfolk, VA
06.2024

Skills

  • Positive attitude
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Strong verbal and written communication
  • Team leadership

Timeline

Shift Leader

Which Wich Superior Sandwiches
04.2024 - 06.2025

Sales Associate

Carters Oshkosh
01.2024 - 08.2024

Service Champion

Taco Bell
05.2022 - 06.2024

Lake Taylor High School

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