Jada Beavers
Charlotte
Summary
Dedicated professional with strong organizational, communication, and customer service skills, seeking a Dental Office Receptionist position. Attending Dental Assistant School 2025. Skilled in managing schedules, maintaining a welcoming environment, and ensuring operational efficiency. Proven ability to foster positive client relationships and handle administrative tasks with precision.
Overview
15
15
years of professional experience
Work History
Shift Manager
McDonald's
04.2023 - Current
- Supervise daily operations to ensure consistent and high-quality service for customers
- Manage shift schedules, ensuring adequate staff coverage during peak hours
- Answer customer calls and handle complaints or inquiries with professionalism
- Oversee cash handling, inventory management, and supply ordering to maintain seamless operations
- Coordinate staff training and monitor performance to ensure compliance with company standards
- Process payments and resolve discrepancies with speed and accuracy
Licensed Esthetician
Dreamy Daze Beauty & Skin Haus
07.2022 - Current
- Delivered exceptional customer service by creating a comfortable and professional experience for clients
- Managed appointment scheduling, ensuring seamless operations and punctual service delivery
- Handled incoming calls, answered client inquiries, and confirmed appointments
- Maintained treatment rooms, ensuring compliance with health and safety regulations
Executive Assistant
Viewmore
02.2022 - 03.2024
- Efficiently coordinated executive schedules, including meetings and travel arrangements
- Handled client communications via phone and email, maintaining professionalism and confidentiality
- Scheduled and coordinated appointments and meetings for executives and clients
- Organized documentation and prepared agendas to facilitate smooth operations
Operations Store Manager
FedEx Office
05.2018 - 11.2021
- Oversaw daily operations, including staffing, budgeting, and customer service
- Trained and led a team to exceed performance goals, improving overall productivity by 15%
- Answered customer calls to address inquiries, resolve issues, and provide service information
- Scheduled appointments and managed logistics for store operations
- Negotiated and arranged payment plans for clients while maintaining accurate records
District Trainer
Lead Consultant
08.2009 - 05.2018
- Developed and conducted training programs, boosting employee efficiency and customer satisfaction
- Streamlined processes to improve workflow and reduce errors
- Provided phone support to team members and customers, resolving escalated concerns promptly
- Assisted in scheduling training sessions and maintaining an organized calendar
- Collaborated with clients to establish and monitor payment arrangements
Education
Graduate Certificate - Esthetics
Muse Cosmetic Institute
Charlotte, NC06-2022
Coursework - Business Administration
Central State University
Xenia, OH12.2009
High School Diploma -
Belmont High School
Dayton, OH12.2006
Skills
- Strong verbal and written communication
- Schedule management and appointment coordination
- Customer service and relationship-building
- Problem-solving and multitasking in fast-paced environments
- Proficiency in administrative tools and technology
Timeline
Shift Manager
McDonald's
04.2023 - Current
Licensed Esthetician
Dreamy Daze Beauty & Skin Haus
07.2022 - Current
Executive Assistant
Viewmore
02.2022 - 03.2024
Operations Store Manager
FedEx Office
05.2018 - 11.2021
District Trainer
Lead Consultant
08.2009 - 05.2018
High School Diploma -
Belmont High School
Graduate Certificate - Esthetics
Muse Cosmetic Institute
Coursework - Business Administration
Central State University