Jada Birdsong
Auburn
Summary
I am a motivated and compassionate college student pursuing a career as a veterinary technician, with hands-on experience in animal care, enrichment, and behavior monitoring through current work at Spa Del Resort. Skilled in managing the health, safety, and wellbeing of animals in a high-volume, fast-paced boarding and daycare facility. Adept at observing animal behavior, administering basic care, maintaining strict sanitation standards, and communicating effectively with both pet owners and team members. I am actively seeking opportunities to gain clinical and veterinary technician experience in a professional veterinary setting to further develop technical skills and support animal health.
Overview
2
2
years of professional experience
Work History
Play Ambassador
Spa Del Resort
10.2023 - Current
- Provide daily hands-on care for up to XX+ dogs, including feeding, wellness monitoring, and individualized attention in a high-volume, luxury boarding environment
- Lead structured enrichment sessions focused on physical exercise, mental stimulation, and positive socialization, tailored to dogs of varying sizes, breeds, and behavioral needs
- Maintain a clean, safe, and hygienic facility by following strict sanitation protocols for suites, play yards, and Auburn’s only dog-specific waterpark
- Monitor animal behavior for signs of stress, illness, or aggression and respond appropriately to ensure safety and wellbeing of all guests
- Communicate clearly and professionally with team members and pet owners, providing updates and insights into guest behavior and needs
- Assist with intake and check-out procedures, including handling dogs safely during drop-off/pick-up and helping ensure a smooth experience for clients
Cashier
Jacks Family Resturant
05.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Science - Veterinary Science
Southern Union State Community College
Opelika05-2026
High School Diploma -
Auburn High School
Auburn, AL05-2024
Skills
- Customer engagement
- Team management
- Product knowledge
- Animal Behavior Observation
- Enrichment Programming
- Canine Group Management
- Customer Service
- Kennel Sanitation & Safety
- Medication Administration
- Conflict De-escalation (Animal Behavior)
- Pet Resort Software / iDogCam
Timeline
Play Ambassador
Spa Del Resort
10.2023 - Current
Cashier
Jacks Family Resturant
05.2023 - 05.2023
Associate of Science - Veterinary Science
Southern Union State Community College
High School Diploma -
Auburn High School
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