JADA BOONE
Milwaukee,WI
Summary
Motivated and dedicated sales professional with demonstrated strengths in customer service, time management, and trend tracking. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communication communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Title Clerk
Carmax
08.2022 - Current
- Entered title and vehicle information into database.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Received and processed paperwork for titles, new license plates, and renewals.
- Handled cash and credit card payments accurately.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Sunglass Hut Store Lead
Luxottica
07.2017 - 08.2023
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Answered questions about store policies and addressed customer concerns
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Presenting high profile frames and lens options to different customers
- Managed several customers at once
- Increased sales by 15% or more daily.
Store Manager
TCC Wireless
08.2018 - 05.2021
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Managed inventory control, cash control and store opening and closing procedures
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Managed 8 employees
- Assisted in micromanagement of customer transactions
- Coached sales associates on product knowledge by using wide variety of training tools.
Education
No Degree - Business Management
University of Wisconsin-Milwaukee
Milwaukee, WI07.2022
Skills
- Returns and Exchanges
- Product Demonstrations
- Loss Prevention
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Payment Processing
- Merchandising and Display
- Item Ticketing and Pricing
- Brand Promotion
- Strong Communication and Interpersonal Skills
- Sales and Promotions
- Meeting Sales Goals
- Customer Service
- Relationship Building
Timeline
Title Clerk
Carmax
08.2022 - Current
Store Manager
TCC Wireless
08.2018 - 05.2021
Sunglass Hut Store Lead
Luxottica
07.2017 - 08.2023
No Degree - Business Management
University of Wisconsin-Milwaukee