Jada Bryant
Jackson,TN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Offering 11 years of expertise overseeing individual projects and brand development. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Delivery Driver
Jets Pizza
04.2023 - Current
- Utilized relevant map programs and GPS systems to navigate routes
- Checked delivery addresses and verified correct package delivery
- Adhered to delivery schedules and deadlines
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Provided feedback on routing issues or customer concerns to management team in a timely manner
- Communicated with dispatch to improve route production and identify optimal ways to perform duties
- Obtained customer signatures confirming receipt of high-value products
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Cultivated strong relationships with customers by providing personalized service
- Adhered to company policies and procedures while handling customer inquiries
- Recognized patterns in customer behavior, offering tailored advice accordingly.
Phone Sales Representative
Jets Pizza
04.2023 - Current
- Assisted customers in selecting products and services that best fit their needs
- Provided excellent customer service, resolving complaints quickly and efficiently
- Utilized active listening skills to understand customer requirements accurately
- Displayed a professional demeanor when interacting with clients over the phone
- Managed large volumes of incoming calls effectively within established timelines.
Graphic Designer
Personal
01.2018 - Current
- Creative individual with experience in graphic design
- Specializes in digital and print design with a focus on brand identity and logo design
- Passionate about creating visually stunning and effective designs to help clients reach goals
- Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance
- Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives
- Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Produce Associate
Sam's Club
09.2022 - 03.2023
- Organized the display cases to ensure product appeal and accessibility
- Tracked expiration dates on perishable products to ensure they are removed from sale prior to expiry date
- Followed proper storage guidelines for different types of produce items
- Provided excellent customer service while stocking shelves with fresh produce
- Assisted customers with locating desired items within the store's produce section
- Practiced safe handling techniques when lifting heavy boxes of produce
- Prepared orders for special events or catering services according to customer specifications
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided efficient and courteous service to customers
- Accurately processed customer payments using cash, credit cards, and checks
- Resolved and de-escalated issues to address customer concerns
- Processed customer orders and ensured the accuracy of their purchases
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Kept up-to-date on new products, services, promotions, and pricing structures
- Delivered exceptional customer service at all points of contact
- Greeted and informed customers of products, fostering positive store experiences.
Cashier
Lowes
01.2022 - 10.2022
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Kept up-to-date on new products, services, promotions, and pricing structures
- Delivered exceptional customer service at all points of contact
- Greeted and informed customers of products, fostering positive store experiences
- Accurately processed customer payments using cash, credit cards, and checks
- Resolved and de-escalated issues to address customer concerns
- Processed customer orders and ensured the accuracy of their purchases.
Education
AAS CIT Programming -
Jackson State Community College
Jackson, TN09.2024
High School Diploma -
West Allis Central
West Allis, WI06.2019
Skills
- Team Player
- Cash Handling
- Order Taking
- Active listener
- Graphic Design
- Image Editing
- Digital design
- Building rapport
- Goal-Oriented
- Objection handling
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Volunteer Experience
- Food Preparation Worker, School Volunteer, Jackson, TN, 05/2023, 05/2023
- Dog Pet Sitter, Personal, West Allis, WI, 05/2021, 09/2022
- Dog Adoptions Volunteer, Cause for Paws, West Allis, WI, 02/2016, 06/2019
Timeline
Barista
Starbucks
10.2023 - Current
Delivery Driver
Jets Pizza
04.2023 - Current
Phone Sales Representative
Jets Pizza
04.2023 - Current
Produce Associate
Sam's Club
09.2022 - 03.2023
Cashier
Lowes
01.2022 - 10.2022
Graphic Designer
Personal
01.2018 - Current
AAS CIT Programming -
Jackson State Community College
High School Diploma -
West Allis Central