Jada Caraballo
Brooklyn,New York
Summary
Motivated and hardworking professional with experience in youth programs and retail environments. Passionate about helping others and skilled in customer service, communication, teamwork, and time management. Dedicated to creating positive experiences, solving problems, and learning new skills while contributing to a fast-paced workplace.
Overview
4
4
years of professional experience
Work History
Customer Service Intern (Work, Learn, & Grow program)
Walgreens
Brooklyn, NY
11.2025 - 03.2026
- Assisted customers with purchases, returns, and general store inquiries.
- Stocked shelves, organized merchandise, and maintained a clean, organized sales floor.
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Worked collaboratively with team members to support daily store operations and ensure a positive customer experience.
- Operated the cash register and processed cash, card, and digital payments accurately.
- Adapted quickly to changing priorities and tasks in a fast-paced retail environment, demonstrating flexibility and resilience.
- Resolved customer complaints promptly, improving satisfaction and loyalty through effective communication.
Sales Associate
Burlington
Brooklyn, NY
01.2025 - 08.2025
- Assisted customers with purchases, returns, exchanges, and product inquiries.
- Restocked merchandise and maintained clean, organized sales displays.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Followed company policies and loss prevention procedures while providing excellent customer service.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Kids Foot Locker
Manhattan, NY
03.2024 - 12.2024
- Assisted customers in selecting footwear and apparel based on their needs and preferences.
- Restocked merchandise and maintained organized, visually appealing displays.
- Stayed up to date on product knowledge, promotions, and new releases to assist customers effectively.
- Helped increase sales by recommending complementary products and current promotions.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
After-School Counselor
Police Athletic League (PAL)
Brooklyn, NY
07.2022 - 08.2022
- Supervised groups of students in a safe, positive, and structured environment.
- Planned and led recreational, educational, and team-building activities.
- Encouraged positive behavior and supported students' social and emotional development.
- Maintained attendance records and monitored student safety throughout the program.
- Coordinated communication between parents, staff, and community members to enhance program effectiveness.
- Monitored behavior and addressed conflicts, maintaining a positive environment conducive to learning and growth.
- Built productive, lasting connections with individual students.
Education
High School Diploma -
Creators Academy
Brooklyn New York 06.2026
Skills
- Organization & Time Management
- Critical Thinking & Problem Solving
- Communication & Customer Service
- Leadership & Team Collaboration
- Adaptability & Resilience
- Resource Management
Timeline
Customer Service Intern (Work, Learn, & Grow program)
Walgreens
11.2025 - 03.2026
Sales Associate
Burlington
01.2025 - 08.2025
Sales Associate
Kids Foot Locker
03.2024 - 12.2024
After-School Counselor
Police Athletic League (PAL)
07.2022 - 08.2022
High School Diploma -
Creators Academy