Jada Clark
Memphis,TN
Summary
Dedicated Customer Service Representative with 3 years of experience, including a role at Humana handling inquiries, transactions, and communications. Proven ability to maintain product quality and order fulfillment at Milwaukee Tool. Seeking a Customer Service Rep position to leverage strong organizational and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Shipping Dock Worker
Amazon
01.2023 - Current
- Efficiently handles product selection and packaging to fulfill daily customer orders, ensuring accuracy and timeliness
- Maintains systematic organization and rotation of products to optimize warehouse space and preserve inventory integrity
- Conducts regular quality inspections of products, promptly reporting any issues to prevent potential safety hazards.
Clerk
Arvato
01.2021 - 12.2022
- Maintained a clean and organized warehouse environment, ensuring efficient space utilization and adherence to safety standards
- Collaborated with team members to accurately sort and place products on shelves, contributing to streamlined inventory management
- Assisted with loading and unloading delivery trucks, facilitating the timely and secure movement of goods.
Customer Service Representative
Humana
01.2021 - 05.2022
- Provided comprehensive support by addressing customer inquiries, resolving billing issues, and managing order-related questions
- Processed a variety of customer transactions with accuracy and efficiency
- Maintained effective communication through handling of inbound and outbound calls, as well as managing email correspondence.
Education
Diploma -
Hillcrest HS
Memphis, TN05.2013
Skills
Microsoft Word
Timeline
Shipping Dock Worker
Amazon
01.2023 - Current
Clerk
Arvato
01.2021 - 12.2022
Customer Service Representative
Humana
01.2021 - 05.2022
Diploma -
Hillcrest HS