Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services in high pressure diverse environments where mental health is a virtue. Track record of fostering positive client relationships and achieving measurable improvements in client well-being. Simultaneously guiding new hires in implementing , tracking , reporting and evaluating measurable outcomes for families.
• Collaborating with external agencies to secure resources for families with children. Informally mentoring new case managers, delegating questions, offering opportunities to shadow, observe and explain information about company procedures.
• Maintaining accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducting staff meetings, thorough assessments of clients’ situations, identifying issues, goals, and necessary interventions.
• Monitoring ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Report all and significant events to PD Youlawaite Cadet and analysis of program demographics.
• Coordinate with book fairy , DOE liaison Marygrace and Primary care medical professional Ms Samuel for service needs among families.
• Ensure clients with substance abuse , mental health and employment needs are addressed through developed program content to promote that DHS performance incentives plans are met.
• Conducting case conferences with non compliant families where independent living plans are implemented with coordination from housing spaclaist.