Jada Collins
Dallas,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Results-oriented Cashier experienced in retail settings. Offers in-depth knowledge of POS system operations and return and exchange policies. Friendly and hardworking individual committed to helping store grow and bring in new customers.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Server
Chili's Restaurant
Cedar Hill, TX
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front End Associate
Walmart
Dallas, TX
06.2022 - Current
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Processed and completed cash or credit transactions accurately.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Associate
In-N-Out Burger
Lancaster, TX
10.2021 - 06.2022
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Trained new team members in cash register operation, stock procedures and customer services.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Hostess
Cracker Barrell
DeSoto, TX
05.2021 - 08.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
Specialist in Psychology -
Prairie View A & M University
Prairie View, TX06.2026
High School Diploma -
Lancaster High School
Lancaster, TX05.2023
Associate of Science -
Cedar Valley College
Lancaster, TX05.2023
Skills
Retail Transactions
Merchandise Display Set up
Order Selection and Preparation
Merchandising and Display
Exceeding Customer Expectations
Adaptable and Flexible
Returns and Exchanges
Flexible Hours
Item Ticketing and Pricing
Sales and Promotions
Building Customer Relationships and Loyalty
Locating Merchandise
Brand Promotion
Customer Service
Building Customer Loyalty
Excellent Written and Verbal Communication
Payment Processing
Available Nights, Weekends and Holidays
Strong Communication and Interpersonal Skills
Friendly and Helpful
Customer Needs Assessment
Team Cooperation
Verbal and Written Communication
Dressing Room Assistance
Cash Handling
Store Organization
Customer Assistance
Positive Customer Engagement
Detail-Oriented
Goal-Driven
Register Opening and Closing
Retail Merchandising
Honest and Ethical
Reliable and Responsible
Honest and Dependable
Team Leadership
Timeline
Server
Chili's Restaurant
06.2024 - Current
Front End Associate
Walmart
06.2022 - Current
Associate
In-N-Out Burger
10.2021 - 06.2022
Hostess
Cracker Barrell
05.2021 - 08.2021
Specialist in Psychology -
Prairie View A & M University
High School Diploma -
Lancaster High School
Associate of Science -
Cedar Valley College