Summary
Overview
Work History
Education
Skills
Award
Community service
Languages
Personal Information
Timeline
Generic

Jada Davila

Millersville,PA

Summary

I have a professional track record in healthcare and leadership roles. I have excelled in patient relationship building and problem-solving, ensuring high-quality service and operational excellence. I am skilled in coaching and mentoring, consistently enhancing team performance and patient satisfaction. I am adaptable and compassionate, thus bringing valuable experiences and a positive mindset to any team.

Overview

8
8
years of professional experience

Work History

Health care aide

Home Care
Philadelphia, PA
06.2017 - Current
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Managed and maintained patient rooms, shared living areas, and nursing stations.
  • Observed and documented changes in the patient's condition including physical and emotional well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Ensured proper documentation of all patient assessments, treatments, and medications administered.
  • Helped patients maintain their independence while providing support when needed.

Team Lead

Chuck E. Cheese Entertainment
Philadelphia, PA
12.2020 - 07.2023
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Monitored team progress and enforced deadlines.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Motivated staff through positive reinforcement techniques.

Manager

Rue 21
Lancaster, PA
07.2022 - 11.2022
  • Ensuring compliance with industry regulations and company policies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored, and trained team members to improve their job performance.
  • Completed thorough opening, closing, and shift-change functions to maintain daily operational standards.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Updated and maintained databases with current information.

Education

High school Diploma -

Mastery Lenfest Charter
Philadelphia
06.2021

Some College (No Degree) - Psychology

Millersville University
Millersville, PA

Skills

  • Oral and written communication
  • Problem-solving
  • Time management
  • Organizing
  • Sanitizing
  • Positive mindset
  • Patient relationship building
  • Bathing assistance
  • Outpatient care
  • Adaptable
  • Positioning patients
  • Helping with medication
  • Compassionate
  • Reliable team player
  • Decision-making
  • Conflict resolution
  • Customer service
  • Coaching and mentoring
  • Sales techniques

Award

Penn Relays - Bronze plaque

Community service

United Way: I volunteered to work with individuals recovering from substance abuse, with Millersville University's psychology department

Languages

English

Personal Information

Date of Birth: 07/11/03

Eldest of 13

Timeline

Manager

Rue 21
07.2022 - 11.2022

Team Lead

Chuck E. Cheese Entertainment
12.2020 - 07.2023

Health care aide

Home Care
06.2017 - Current

High school Diploma -

Mastery Lenfest Charter

Some College (No Degree) - Psychology

Millersville University

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Jada Davila