Jada Dixon
Martinsburg,WV
Summary
Dedicated early childhood paraprofessional with experience in implementing individualized educational plans and enhancing classroom management. Known for strong collaboration with coworkers and the public, as well as customer service skills, I strive toward positive outcomes for diverse learners and making sure I contribute to efficient and supportive environments.
Overview
7
7
years of professional experience
Work History
Early Childhood Paraprofessional
Berkeley County School District
Martinsburg, WV
09.2021 - Current
- Assisted teachers in implementing individualized educational plans for diverse learners.
- Supported classroom management by maintaining a positive learning environment for students.
- Facilitated small group activities to enhance children's social and cognitive skills.
- Collaborated with staff to develop engaging instructional materials tailored to student needs.
- Coordinated communication between parents and teachers regarding student development and needs.
- Participated in professional development workshops to refine instructional techniques and best practices.
- Promoted early literacy skills by incorporating storytelling and reading aloud into daily routines.
- Assisted in maintaining a clean, safe, and nurturing classroom environment for optimal learning experiences.
- Supported lead teachers in preparing lesson plans, ensuring a well-rounded and comprehensive curriculum.
- Completed recordkeeping tasks at teacher's discretion.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Prepared reports and maintained administrative records.
- Planned and prepared bibliographies, charts and graphs.
Server
Glory Days Grill
Ranson, WV
03.2023 - 09.2023
- Delivered exceptional customer service, enhancing guest satisfaction and retention.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to streamline communication and improve service speed.
- Trained new team members on menu knowledge and service protocols.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Oversaw daily operations, maintaining high standards of cleanliness and organization.
- Developed strong relationships with regular guests, fostering loyalty and repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
To-Go Server
Darden Restaurants, Olive Garden
Martinsburg, WV
10.2019 - 05.2022
- Delivered exceptional customer service through attentive communication and timely order fulfillment.
- Coordinated the efficient preparation and packaging of to-go orders for diverse customer needs.
- Ensured accuracy in order processing while maintaining high-quality standards for food presentation.
- Trained new staff on restaurant protocols, enhancing team efficiency and service delivery.
- Implemented process improvements that reduced wait times and increased customer satisfaction scores.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
- Acted as liaison between kitchen and customers, providing real-time updates on order status.
- Maintained up-to-date knowledge of health and safety protocols, ensuring compliance and protecting all stakeholders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Health Sciences
Blue Ridge Community And Technical College
Martinsburg, WVNo Degree - Elementary Education
Grand Canyon University
Phoenix, AZSkills
- Health and hygiene
- Classroom organization
- Parent-teacher communication
- Mathematics instruction
- Computer skills
- Effective communication
- Verbal and written communication
- Organization and prioritization
- Documentation
- Social support
- Data collection
- Crisis intervention
- Schedule management
- Reading and writing support
- Disability awareness
- Multicultural awareness
Timeline
Server
Glory Days Grill
03.2023 - 09.2023
Early Childhood Paraprofessional
Berkeley County School District
09.2021 - Current
To-Go Server
Darden Restaurants, Olive Garden
10.2019 - 05.2022
Health Sciences
Blue Ridge Community And Technical College
No Degree - Elementary Education
Grand Canyon University